Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The hiring establishment is a bakery company dedicated to providing high-quality baked goods and exceptional customer service. As a bakery, this company specializes in producing fresh, delicious bread, pastries, cakes, and other bakery products that meet the diverse tastes of its customers. The company values an inclusive work environment, promoting diversity and respect for all team members' backgrounds and experiences. This approach helps in fostering a positive workplace culture and ensures the team works collaboratively to deliver outstanding customer experiences.

The Bakery Associate role is designed to assist in the daily operations of the bakery department. It focuses on maintaining a welcoming environment that encourages customer confidence and loyalty through consistent and compliant operating conditions. The Bakery Associate plays a vital role in presenting fresh and appealing products while delivering courteous, knowledgeable, and prompt service to customers. This position is ideal for individuals who are passionate about bakery products, enjoy interacting with customers, and are eager to contribute to a team-oriented environment.

As a Bakery Associate, you will be expected to carry out various responsibilities, including creating an inviting atmosphere where customers feel valued and appreciated. You will ensure that bakery items are fresh, of high quality, and readily available on the shelves, enhancing the overall shopping experience. Additionally, you will provide product samples, answer customer inquiries, and help customers find or suggest products that match their preferences, including fulfilling special requests or orders.

Leadership and teamwork are also key components of this position. You will promote trust among associates by fostering collaboration and communicating important company and department information. It's essential to adhere to all relevant local, state, and federal laws along with company guidelines to maintain a safe and compliant work environment.

Financial responsibilities involve monitoring inventory and stocking conditions, reporting any discrepancies, inspecting products to ensure freshness, and preparing products for sale through proper packaging, labeling, and display. Further, you will utilize production planning tools to manage product freshness and reduce waste by following discard or markdown policies correctly. Maintaining proper food safety standards regarding product temperature and retaining appropriate documentation is also critical to this role.

Safety compliance is paramount in this role. The Bakery Associate must uphold company standards for sanitation, food handling practices, and workplace safety, complying with regulatory requirements such as USDA and COOL regulations. The associate will handle product recalls and withdrawals efficiently and ensure that hazardous assessments and personal protective equipment are used and maintained as required. Reporting unsafe conditions, safety risks, and any illegal activities is also a vital part of the job to cultivate a secure workplace for all.

Overall, this position offers a dynamic work environment with varied shifts and requires applicants to be at least 18 years old, authorized to work in the United States, and capable of passing a background check and drug test. The physical demands of the job include tasks such as standing, walking, lifting, reaching, and operating bakery equipment. The role is suited for those who enjoy hands-on work and the fast pace of retail bakery operations. Given the bakery's commitment to quality, service, safety, and teamwork, the Bakery Associate role is a rewarding opportunity for candidates looking to develop their career in the retail bakery industry.

Job Requirements

  • Must be 18 years of age
  • authorization to work in the United States or ability to obtain the same
  • successful completion of pre-employment drug testing and background check
  • strong customer service skills
  • exceptional interpersonal, motivational and communication skills
  • operate bakery equipment according to company guidelines

Job Qualifications

  • High school diploma or GED preferred
  • 0-3 years of relevant experience
  • strong customer service skills
  • exceptional interpersonal, motivational and communication skills
  • ability to operate bakery equipment such as slicers, ovens, scales, knives, box cutters, and pricing guns
  • successful completion of pre-employment drug testing and background check
  • authorization to work in the United States

Job Duties

  • Creates an environment that enables customers to feel welcome, important and appreciated
  • delivers daily conditions that meet product availability, freshness, quality and value expectations
  • offers product samples, answers product questions and assists customers in finding or suggesting products
  • ensures customer requests and special orders are fulfilled
  • promotes trust and respect among associates by collaborating and communicating information
  • adheres to all local, state, federal laws and company guidelines
  • maintains awareness of inventory and reports discrepancies
  • inspects products for quality and freshness and takes appropriate action
  • prepares, packages, labels and displays products for sale
  • utilizes production planning tools to produce fresh products and reduce shrink
  • ensures proper product temperature and retains documentation
  • ensures safety, proper food handling, sanitation and productivity standards are maintained
  • complies with food safety regulations and executes product recalls and withdrawals
  • reinforces safety programs and reports unsafe conditions
  • cultivates a culture of safety and ensures training and equipment availability
  • reports safety risks and illegal activity
  • ensures equipment is in good repair and assists with remediation
  • performs other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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