Bakery - Assistant Manager

Newport Beach, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $22.00 - $25.00

Work Schedule

Standard Hours

Benefits

Amazing earning potential

Paid Weekly

Values-based culture

Strong training program

Opportunity for growth

Medical

Dental

Vision

401k

Scholarship Opportunities

employee discount

Shoe credit

Job Description

Bristol Farms is a well-established gourmet grocery market known for its commitment to providing the freshest and highest-quality locally sourced meats, seafood, produce, and a wide array of specialty groceries. Since the inception of its first market in Rolling Hills, California, the company has focused on cultivating a community of passionate food lovers who are eager to explore new and exciting culinary ingredients. Bristol Farms prides itself on delivering an extraordinary shopping experience where customers can enjoy not only exceptional products but also outstanding hospitality and service. The company fosters a vibrant and engaging environment for both guests and employees, built upon values of mutual respect, dedication, and a shared passion for food. Bristol Farms continuously invests in its team, offering a values-based culture, comprehensive training programs, and opportunities for growth within its family of brands. Situated in Newport Beach, California, the Bristol Farms location offers a fast-paced, yet supportive work environment for individuals who thrive in teamwork, positivity, and professionalism. Employment for this role is hourly, with competitive pay ranging from $22 to $25 per hour.

The position of Assistant Bakery Manager at Bristol Farms is a vital leadership role within the bakery department. Reporting directly to the Bakery Manager, this role requires an individual with strong leadership abilities, exceptional customer service skills, and a passion for quality and freshness. The Assistant Bakery Manager is entrusted with supporting the Bakery Manager by overseeing the daily operations of the bakery section, coordinating employee activities, and ensuring adherence to company standards concerning product quality, sanitation, and safety compliance. This position plays a critical role in training and developing bakery staff, implementing merchandising programs, and maintaining inventory control measures to prevent product loss and shrink. The ideal candidate embodies patience, humility, decisiveness, and flexibility, with an analytical approach to problem-solving and a commitment to consistent performance. Exceptional communication skills and the ability to foster a positive, collaborative work environment are essential for success in this role. The Assistant Bakery Manager is also expected to engage actively with customers, utilizing suggestive selling techniques and resolving any issues with empathy and professionalism. This role demands a candidate who can manage multiple responsibilities while maintaining a calm demeanor and a proactive mindset, driving both team success and customer satisfaction in a dynamic retail setting.

Job Requirements

High school diploma or general education degree (GED)
Three to six months related experience
Ability to read and interpret safety rules, memos, orders, operating and maintenance instructions, procedure manuals and schedules
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees
Strong leadership skills
Excellent customer service skills
Good listening skills
Ability to analyze and resolve conflicts
Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
Ability to add, subtract, multiply, and divide using whole numbers
Ability to frequently stand for long periods, walk, use hands and arms, occasionally lift up to 100 pounds
Ability to work in varying temperatures and near moving mechanical parts
Must speak, read, and understand English

Job Qualifications

High school diploma or general education degree (GED)
Three to six months related experience
Ability to read and interpret safety rules, memos, orders, operating instructions, procedure manuals, and schedules
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees
Strong leadership skills
Excellent customer service skills
Good listening skills
Ability to analyze situations and implement solutions
Knowledge of California Weights and Measures mandates
Understanding of health codes and sanitation standards
Familiarity with FIFO system and inventory control
Ability to train and develop team members
Effective communication skills

Job Duties

Assist in development of bakery department by coordinating activities of all employees engaged in bakery product sales and processing in absence of bakery manager
Lead by example and model correct behavior and adherence to company policies and procedures
Train and develop employees to assure freshness, quality, customer service, and sanitation
Ensure proper training on weighing, slicing, cutting, and serving bakery goods
Train employees regularly in suggestive selling, merchandising techniques, and customer service skills
Assist Bakery Manager with ordering, receiving products, and proper invoice routing
Implement and execute all merchandising programs
Set up advertising displays and arrange merchandise to promote sales
Observe employee work habits and provide feedback to ensure consistency in bakery policies and procedures
Maintain bakery department compliance with California Weights and Measures mandates and train employees accordingly
Monitor price integrity standards including accurate pricing, signage, and posted weights
Package, display, and merchandise all bakery goods per company standards
Maintain health codes and sanitation standards
Understand proper usage of authorized cleaning chemicals
Follow FIFO rotation system to maintain freshness and reduce shrink
Cover, label, and date leftover products and utilize before opening new product
Inspect items during baking processes to maintain quality and sanitation
Inspect finished bakery products for quality, weight, and presentation standards
Follow safety work standards and report hazards
Document safety training and report accidents per Cal OSHA
Focus on inventory control including theft, shrink, and storage
Bake products as needed
Assist with receiving, breakdown, and storage of bakery products
Maintain cleanliness of bakery department
Manage bakery logbook materials
Communicate with Bakery Manager and Store Director on department issues
Use management tools as provided
Assist with weekly work schedule preparation
Manage cost control by managing overtime and supply costs
Assist customers with orders and suggestive selling techniques
Provide extraordinary customer service that exceeds expectations
Address customer complaints professionally
Enforce employee handbook policies on service standards and appearance
Meet and exceed BFLA standards in service, quality, freshness, and cleanliness