Bakery Assistant Department Manager

Festival Foods is a well-established Wisconsin grocer known for its unwavering commitment to giving back to the communities it serves and providing guests with exceptional service and value. With over 40 full-service supermarkets across the state of Wisconsin, Festival Foods has built a strong reputation as a community-focused retail grocery chain that prioritizes quality, fresh products, and a friendly shopping experience. The company values its associates highly, emphasizing respect and support through extensive benefits and programs designed to foster a positive, inclusive workplace and career growth opportunities.

Festival Foods is currently seeking a full-time Bakery Assistant Manager at their Verona location. This position offers a unique opportunity to join a dynamic bakery team where fresh, creative, and high-quality baked goods are crafted daily to celebrate special moments and everyday indulgences for guests. The Bakery Assistant Manager plays a crucial role in supporting the Bakery Department Manager by overseeing daily bakery operations, managing a dedicated team, and ensuring customer service excellence.

In this leadership role, the Assistant Manager is responsible for training new bakery associates on pastry offerings and food service standards, conducting performance reviews, and providing ongoing feedback to help the team thrive. Operational duties include maintaining department standards such as inventory management, ensuring accurate pricing, and upholding safety, cleanliness, quality, and quantity standards throughout the bakery. This position requires a hands-on approach with the ability to lead by example, stepping in to manage the bakery department during the manager's absence.

Guest service is a priority, with duties including assisting customers in finding products, managing special orders, and addressing concerns with professionalism and care. The Assistant Manager works closely with the Store Director, Bakery Director, and other department managers to foster collaboration and ensure smooth operation of the bakery department. Administrative responsibilities such as accurate timekeeping, scheduling coordination with HR, and maintaining regular attendance in compliance with company policies are also essential.

The ideal candidate will possess a comprehensive understanding of bakery operations, leadership capabilities to motivate and inspire a team, and certification as a Wisconsin Certified Food Manager (which the company is willing to support obtaining). Physical demands include the ability to stand for extended periods, operate various bakery equipment safely, and occasionally lift up to 60 pounds.

Festival Foods offers a supportive work environment with a schedule that includes mornings, afternoons, evenings, weekends, and holidays, making it an excellent opportunity for individuals passionate about bakery management and customer service excellence who want to advance their careers in the grocery retail industry.