Job Overview

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Compensation

Hourly
Range $18.00 - $19.00
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Benefits

competitive base pay
sign on bonus
health coverage
Tuition Reimbursement
two weeks vacation after one year of service

Job Description

Dunkin' Donuts is a beloved global coffee and baked goods chain known for its commitment to quality, customer satisfaction, and creating a vibrant work environment. Founded with the mission to serve delicious coffee and fresh bakery products, Dunkin' Donuts has grown into an internationally recognized brand with a strong emphasis on teamwork and mutual respect among employees. At Dunkin' Donuts, the culture embraces the spirit of aloha, reflecting the company's roots and dedication to fostering a positive and inclusive workplace. This environment encourages employees to thrive by appreciating one another and upholding the highest standards of integrity and customer service. The company places a high priority on doing the right thing by customers, business partners, and fellow employees alike, which resonates deeply with its island heritage and core values. Employees enjoy competitive base pay, sign-on bonuses, comprehensive health coverage, tuition reimbursement, and paid vacation time after a year of service, making it an attractive employer for individuals passionate about food service and customer care.

The Baker role at Dunkin' Donuts is essential in maintaining the quality and presentation of the bakery items that are central to the brand's success. Reporting directly to the Store Manager, Bakers are responsible for preparing and finishing bakery products according to strict standards and specifications to ensure a consistently high quality and attractive presentation to promote sales. Working within a well-managed and process-oriented environment, the ideal Baker exhibits attention to detail, punctuality, and reliability. They take pride in maintaining an exceptionally clean workspace and minimizing waste. An important aspect of the job includes promoting food safety and hygiene, maintaining professional appearance and attitude, and demonstrating commitment to the company’s product and service standards. Operating at the heart of a team-oriented setting, Bakers communicate effectively with coworkers, respond positively to feedback, and hold themselves accountable for their responsibilities during each shift. Upholding brand standards while contributing to guest satisfaction through quality and service is a core requirement. Additionally, Bakers participate in all required training and support the development of other team members. The role demands physical stamina for continuous standing and manual tasks involving lifting and carrying up to 50 pounds. A high school diploma or equivalent is required, and while prior baking experience is preferred, it is not mandatory. This position offers a dynamic, supportive environment where individuals can develop their skills and grow with the company, making it an excellent opportunity for those passionate about food preparation and customer service in the fast-paced food industry.

Job Requirements

  • High school diploma or equivalent
  • Must be able to fluently speak and read English
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • Punctual and reliable with excellent attention to detail
  • Ability to stand for extended periods and physically handle lifting up to 50 lbs
  • Completion of required training programs including Dunkin’ Donuts Online University and on-the-job training
  • Experience in baking preferred but not required

Job Qualifications

  • Must be able to fluently speak and read English
  • Able to operate restaurant equipment
  • High school diploma or equivalent
  • Experience in baking preferred but not required
  • Creative and able to come up with decorative designs
  • Punctuality, attention to detail, and high reliability
  • Completion of Dunkin’ Donuts Online University requirements, basic restaurant training, and human resource training
  • Ability to work effectively in a fast-paced, team-oriented environment

Job Duties

  • Prepare and present bakery products and merchandise in an attractive fashion to promote sales
  • Maintain an exceptionally clean work environment and optimum output with minimum waste
  • Consistently bake and finish product according to standards and specifications while maintaining high product quality
  • Promote food safety 100 percent by following personal hygiene directives
  • Maintain a clean and professional appearance at all times
  • Demonstrate commitment to company product, service, and food safety standards
  • Communicate appropriately with team members, treating others fairly and with respect
  • Respond positively to feedback and direction given
  • Hold themselves accountable for their responsibilities on their shift
  • Adhere to schedule and arrive ready to work on time
  • Hold guests as highest priority and ensure each guest is highly satisfied with their experience
  • Respond to specific guest needs and resolve problems with a sense of urgency
  • Adhere to brand standards and systems, delivering quality food and beverage to each guest
  • Maintain a clean and neat workstation and complete thorough cleaning of guest areas as directed
  • Complete all required training and support the training of other team members
  • Effectively execute restaurant standards and marketing initiatives
  • Prepare all products following appropriate recipes and procedures
  • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security
  • Comply with all restaurant policies

Job Criteria

Experience

No experience required


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