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baker, Kitchen - New York Roastery

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.75 - $21.28
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Paid vacation
sick leave
Holiday pay
401(k) retirement plan
Tuition coverage
Employee stock purchase plan
Financial well-being tools
backup care

Job Description

Starbucks Coffee Company, founded in 1971, is a global coffeehouse chain renowned for its premium coffee products and exceptional customer experience. It is a Fortune 500 company with thousands of locations worldwide and is widely recognized for its commitment to quality, community, and sustainability. Starbucks Reserve® is an exclusive segment of Starbucks' portfolio focusing on rare and extraordinary coffee experiences at unique flagship locations, Reserve Stores, and Reserve Kitchens throughout the United States.

Starbucks Reserve® is dedicated to celebrating the craft of coffee and creating a welcoming environment that serves as a place for community gathering and unique shared experiences. The Reserve Cafe food and culinary zone, inspired by Italian culinary traditions, offers high-quality bakery and kitchen products that complement the Starbucks Reserve® coffee experience. At the heart of this experience are the Reserve Cafe bakers who serve as culinary ambassadors, preparing delicious pastries and food offerings made from premium ingredients. These bakers use their expertise not only to create high-quality food but also to inspire customers through a curated pairing of sweet and savory items with Starbucks beverages.

This role, at the intersection of culinary excellence and customer service, is crucial to delivering the Starbucks Reserve® brand promise. As a baker, you will contribute significantly to the success of Starbucks Reserve® locations by ensuring an exceptional customer experience marked by operational excellence, quality, and team collaboration. You will model Starbucks' guiding principles through your dedication to crafting innovative culinary offerings and maintaining the highest standards of hygiene and service.

The ideal candidate for the baker role at Starbucks Reserve® has a passion for food, a commitment to customer-centric service, and the ability to perform in a fast-paced, dynamic environment. Responsibilities include preparing a wide variety of menu items such as pizza, croissants, brioche, sandwiches, salads, and made-to-order baked eggs and aperitivo items. You will manage inventory, ensure food presentation aligns with Starbucks standards, and maintain cleanliness and safety regulations.

Beyond culinary skills, this position emphasizes exceptional customer engagement and the ability to work cohesively within a team to foster a positive environment. You will anticipate and respond to customer needs, offer thoughtful food and beverage pairing suggestions, and support operational procedures and cash handling policies. Moreover, this role demands physical stamina and dexterity, including lifting and prolonged standing, reflecting the active nature of the job.

Starbucks offers its partners competitive compensation and a comprehensive benefit package that includes medical, dental, vision, life insurance, disability coverage, paid parental leave, paid vacation, sick leave, and additional pay for holiday work. The company supports educational advancement through the Starbucks College Achievement Plan, covering tuition for a first-time bachelor’s degree. Starbucks also provides a 401(k) retirement plan with employer match, financial wellbeing tools, stock programs, and various other employee assistance programs.

In keeping with its values, Starbucks is an equal opportunity employer committed to diversity and inclusion, providing reasonable accommodations for applicants with disabilities. This baker position is an exciting opportunity for individuals eager to bring creativity, passion, and excellent service skills to a globally recognized brand that cares deeply about its partners and customers. Join Starbucks Reserve® and help inspire with every cup, every bite, and every interaction.

Job Requirements

  • Experience in service industry (i.e. kitchen, restaurant, bar, or hospitality)
  • Reading, writing, and verbal proficiency in the English language
  • Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays

Job Qualifications

  • Experience in service industry (i.e. kitchen, restaurant, bar, or hospitality)
  • Reading, writing, and verbal proficiency in the English language
  • Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays
  • Food handler card preferred, except when they are required by law
  • Basic knife skills
  • Ability to learn quickly
  • Ability to understand and carry out verbal and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team, building positive working relationships with other team members
  • High attention to detail, strong work ethic, ability to multitask and prioritize is essential
  • Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
  • Ability to carry 35lb on a consistent basis
  • Ability to occasionally lift and push up to 50lb

Job Duties

  • Act with integrity, honesty, and knowledge that promote the culture, mission, and values of Starbucks
  • Serve as an in-store passionate food expert, providing exceptional knowledge of food and beverages as well as information on the quality of ingredients and how our products are made
  • Demonstrate impeccable composure and the ability to thrive in ambiguous situations
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operations to standard and to set a positive example for the team
  • Consistently prepare quality food items for all customers by adhering to recipe and presentation standards
  • Contribute to our exceptional customer experience by keeping up with production demands throughout the day
  • Follow all health, safety, and sanitation guidelines
  • Take responsibility for learning, knowing, and sharing extensive food knowledge and beverage offerings
  • Maintain knowledge of a wide variety of rotating food and beverage items
  • Anticipate customer and store needs by constantly evaluating the environment, both in the Reserve Café zone and throughout the space
  • Provide an exceptional Reserve Café experience by leading with customer connection while seeking to discover and respond to customer needs
  • Engage customers and leverage selling skills through recommendations by suggesting food and beverage pairings
  • Assemble and finish all food menu items, including pizza, croissants, and brioche
  • assemble sandwiches and salads and prepare made-to-order baked eggs and aperitivo items
  • Stock the food display case based on set business levels and supplies for service
  • Maintain the food case to create an appealing display throughout the day
  • Ensure proper proofing of various doughs and laminates
  • Execute daily prep lists and production needs to determine the variety and quantity of goods to bake and assemble by daypart
  • Receive and verify deliveries from the commissary, ensuring all ingredients and products are prepared and delivered according to established standards
  • Adhere to standard inventory management and storage procedures
  • Communicate maintenance concerns or supply needs to management
  • Complete production sheets and other records as required
  • Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
  • Maintain regular and consistent attendance and punctuality
  • Maintain a clean and organized workspace so that partners can locate resources and products as needed
  • Manage cleanliness of utensils and equipment

Job Criteria

Experience

No experience required


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