Baker (Cafe Team Member) - Wedgwood

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $21.30

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Fixed Shifts

Benefits

Tips

Competitive hourly pay

flexible schedule

Employee Discounts

Paid sick leave

401(k) retirement plan

Opportunities for advancement

Job Description

Grand Central Bakery is a renowned bakery and cafe establishment that has been a pioneering force in introducing rustic artisan breads to the Northwest since its founding in 1989. Known for its commitment to sustainability and community engagement, this Certified B Corporation operates with values deeply embedded in its business practices. The company sources sustainable ingredients, cares for its employees, and contributes meaningfully to its communities, using business as a force for good. Grand Central Bakery has built a loyal customer base through its vibrant cafes, where the atmosphere is as inviting as the delicious products they serve. They pride themselves on creating environments that foster a sense of warmth and inclusion, making each cafe a special gathering place for the community.

The role of a Cafe Team Member at Grand Central Bakery is integral to maintaining the high standards and lively spirit of its cafes. This part-time, non-exempt position offers a competitive rate of $21.30 per hour plus tips, with tips averaging between $7.00 to $9.00 per hour. The position involves working various shifts including Retail Open, Mid-Shift, and Retail Close, with a flexible schedule required, including weekends. The Cafe Team Member plays a crucial role in providing excellent customer service, preparing and serving food and beverages that meet the bakery's exacting standards, and maintaining a clean and welcoming cafe environment. This role is perfect for individuals who are passionate about food and drink, enjoy working in a team-oriented, fast-paced setting, and are committed to upholding the bakery's mission of quality and inclusiveness.

Cafe Team Members are expected to be proficient in key areas like sandwich making, coffee and espresso preparation, including latte art, and point-of-sale operations. They must demonstrate a thorough knowledge of the menu items and consistently deliver excellent customer service by following the bakery’s service standards. The role also involves responsibilities like bussing tables, dishwashing, and adherence to proper cash handling procedures. Employees are encouraged to embody a "pitches in" mentality, supporting their colleagues and contributing to the overall atmosphere of cooperation and care. Grand Central Bakery emphasizes professionalism, cultural inclusivity, and anti-racist practices, ensuring that all team members work in a respectful, supportive environment.

Physically, the role requires standing and walking for extended periods, occasional lifting and carrying up to 20 pounds, and the ability to handle various cleaning and food preparation equipment efficiently and safely. Candidates must maintain a valid food handler’s card and follow all safety and health department guidelines. This carefully designed role suits individuals who thrive in dynamic environments, possess strong interpersonal skills, and are eager to be part of a mission-driven business that prioritizes quality, community, and sustainability.

Job Requirements

Must be able to start work as early as 3:00AM for bake shifts
Schedule flexibility and ability to work weekends is required
Maintains regular attendance and punctuality
Upholds high standards of customer orientation and teamwork
Committed to mission focus and positive impact in the workplace
Able to work in a loud cafe environment with frequent interruptions
Capable of standing and walking for entire shifts
Able to lift and carry up to 20 pounds frequently
Adheres to proper cash handling procedures with precision
Must follow safety requirements and report hazards or injuries promptly
Maintains a valid Food Handler's Card
Demonstrates professionalism and friendly communication skills at all times
Flexible and willing to work varied shifts including Retail Open, Mid-Shift, and Retail Close
Must be a team player with good informal communication skills
Committed to cultural inclusivity and anti-racist practices.

Job Qualifications

Must be at least 18 years old
Ability to read, write, and speak English required
Maintains a valid Food Handler's Card at all times and follows health department guidelines at all times
High school diploma or GED preferred
Basic math skills required
Must display professionalism and personality with customers
Stays thoughtfully busy at all times, regardless of customer flow
Experience in food service or cafe environment preferred
Proficient in using point-of-sale systems and coffee equipment
Ability to work flexible shifts including early mornings, weekends, and holidays.

Job Duties

Proficient on point-of-sale system
Serves bread and pastry to customers while ensuring both meet GCB specs
Makes and serves all sandwiches according to GCB specs including during a rush
Makes and serves all coffee and espresso drinks according to GCB specs including during a rush, and is proficient at latte art
Displays product knowledge of all items on our menus
Knows and regularly works the duties of multiple shifts, including Retail Open, Retail Close, and Mid/Swing shifts
Works in a way that maintains a clean cafe environment including bussing, washing dishes, and executing all necessary cafe cleaning tasks
Has a 'pitches in' mentality, can be seen volunteering with duties or helping others
Adheres to proper cash handling procedures and standards with a high level of accuracy
Uses checklists and training documents to become competent and proficient with the cafe systems
Knows and acts in accordance with the mission, vision, and values of Grand Central Bakery in all parts of their job
Works collaboratively with a team
Communicates respectfully and professionally with teammates
Delivers excellent customer service - follows the 3 steps to great service at all times
Maintains competencies and demonstrate continuous application of these skills throughout the period of employment
Is committed to creating an anti-racist organization by actively opposing racism and promoting racial tolerance
Supports a culturally inclusive environment through the language and conduct of mutual respect and critical self-reflection
Knows and demonstrates efficient, correct and safe work and procedures
Follows all safety requirements, safety training, and instructions
Notifies manager if they ever become aware of a potential hazard in the workplace
Promptly reports all injuries, big or small, that are sustained while at work.