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baker, Back of House - Empire State Building, Store# 57845, New York

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.50 - $22.14
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Tuition coverage
401(k) retirement plan
Paid vacation

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffee industry known for its commitment to quality, community, and connection. Established with the mission to inspire and nurture the human spirit, Starbucks stands as a beacon of exceptional coffee experiences and innovative specialty beverages. Starbucks Reserve is a unique segment within the Starbucks portfolio that highlights rare and small-lot coffees in flagship Reserve locations, including Roasteries and Reserve Kitchens located across the United States. These locations serve not only premium coffee but also elevate culinary experiences, blending craftsmanship with community. Starbucks Reserve stores offer a distinct experience to customers by immersing them in the cultural and artisanal heritage of coffee through carefully curated menus and exclusive products. The Starbucks Reserve team works diligently to uphold the company's values of warmth, belonging, and operational excellence, ensuring each visit is extraordinary and memorable. The Back of House team at Starbucks Reserve is essential to this pursuit, serving as the foundational force behind the preparation and consistent quality of the food and beverage offerings. Specializing in precise recipe adherence and par list management, the team ensures readiness and peak freshness for all menu items. The role is particularly pivotal in creating a seamless and delightful customer experience by maintaining high standards of food safety, production efficiency, and a collaborative work environment. This company's culture is grounded in the Starbucks Mission and Values, promoting integrity, service leadership, and shared success among partners and customers alike. The position of a Back of House Baker is a specialized role within this framework, designed for individuals passionate about culinary excellence and food craftsmanship. As a baker, you serve not only as a craftsman but also as a brand ambassador, representing Starbucks' dedication to quality and community through food. You will be tasked with preparing a wide range of baked goods including pizza, croissants, brioche, sandwiches, and salads, while adhering to strict production and presentation standards. This dynamic role requires a calm and composed demeanor under pressure, the ability to multitask, and a commitment to maintaining cleanliness and food safety. Bakers play a critical role in anticipating and fulfilling production demands throughout the day, ensuring a well-stocked and appealing food display for customers. Collaboration with Roastery leadership and other team members ensures operational flows that align with business needs and customer satisfaction. Furthermore, bakers are expected to engage customers with product knowledge and food pairing recommendations, enhancing the overall Starbucks Reserve experience. This position is well-suited for individuals with experience in the service or hospitality industry, possessing strong interpersonal skills, quick learning abilities, and a passionate approach to food service. Starbucks also values flexibility in work hours, including availability for early mornings, evenings, weekends, and holidays. As a Starbucks partner, employees benefit from a comprehensive range of benefits including medical, dental, vision insurance, paid parental leave, tuition coverage for degree programs, and participation in retirement plans among others. Starbucks fosters an inclusive work environment that welcomes people from diverse backgrounds and committed to equal opportunity employment practices. Joining Starbucks as a Back of House Baker means becoming part of a broader mission to inspire connection and delight customers through every crafted offering, contributing to a company that is not only about coffee but about nurturing relationships and community impact.

Job Requirements

  • Experience in service industry such as kitchen, restaurant, bar, or hospitality
  • Reading, writing, and verbal proficiency in the English language
  • Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays
  • Food handler card preferred, except when they are required by law
  • Able to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
  • Able to carry 35lb on a consistent basis
  • Able to occasionally lift and push up to 50lb

Job Qualifications

  • Experience in service industry such as kitchen, restaurant, bar, or hospitality
  • Reading, writing, and verbal proficiency in the English language
  • Ability to learn quickly
  • Ability to understand and carry out verbal and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team, building positive working relationships with other team members
  • High attention to detail
  • Strong work ethic
  • Ability to multitask and prioritize
  • Basic knife skills

Job Duties

  • Act with integrity, honesty, and knowledge that promote the culture, Mission, and Values of Starbucks
  • Serve as an in-store passionate food expert, providing exceptional knowledge of food and beverages as well as information on the quality of ingredients and how our products are made
  • Demonstrate impeccable composure and the ability to thrive in ambiguous situations
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operations to standard and to set a positive example for the team
  • Consistently prepare quality food items for all customers by adhering to recipe and presentation standards
  • Contribute to our exceptional customer experience by keeping up with production demands throughout the day
  • Follow all health, safety, and sanitation guidelines
  • Take responsibility for learning, knowing, and sharing extensive food knowledge and beverage offerings
  • Maintain knowledge of a wide variety of rotating food and beverage items
  • Anticipate customer and store needs by constantly evaluating the environment, both in the Reserve Café zone and throughout the space
  • Provide an exceptional Reserve Café experience by leading with customer connection while seeking to discover and respond to customer needs
  • Engage customers and leverage selling skills through recommendations by suggesting food and beverage pairings
  • Assemble and finish all food menu items, including pizza, croissants, and brioche
  • assemble sandwiches and salads and prepare made-to-order baked eggs and aperitivo items
  • Stock the food display case based on set business levels and supplies for service
  • Maintain the food case to create an appealing display throughout the day
  • Ensure proper proofing of various doughs and laminates
  • Execute daily prep lists and production needs to determine the variety and quantity of goods to bake and assemble by daypart
  • Receive and verify deliveries from the commissary, ensuring all ingredients and products are prepared and delivered according to established standards
  • Adhere to standard inventory management and storage procedures
  • Communicate maintenance concerns or supply needs to management
  • Complete production sheets and other records as required
  • Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
  • Maintain regular and consistent attendance and punctuality
  • Maintain a clean and organized workspace so that partners can locate resources and products as needed
  • Manage cleanliness of utensils and equipment

Job Criteria

Experience

No experience required


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