Job Overview

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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities

Job Description

Giant Eagle is a premier grocery retail company that has established a strong presence by focusing on quality, service, and everyday value. Founded with the mission to nourish life's moments, big and small, Giant Eagle goes beyond just selling products – it emphasizes compassion, care, and respect among Team Members and within the communities it serves. The company prides itself on fostering an inclusive environment where employees are empowered to grow, contribute, and build meaningful careers. Known for its commitment to customer satisfaction and community engagement, Giant Eagle offers opportunities to be part of a team that values work-life balance and professional development.

The Baker role at Giant Eagle is a vital position within the Bakery team dedicated to providing fresh, delicious, and visually appealing baked goods to customers. This role involves preparing and baking a wide range of products using scratch recipes and the finest ingredients, ensuring each item meets the high standards of quality and taste that Giant Eagle customers expect. Bakers play an essential part in creating an inviting atmosphere by delivering exceptional guest service, answering customer inquiries, and making product recommendations. Team Members in this role contribute to building lifelong relationships with customers through their attentiveness and service excellence.

As a Giant Eagle Baker, you will engage in various tasks from bench work like preparing dough and forming products to managing ovens, proofers, and fryers to ensure each product is baked to perfection. Attention to detail is paramount as you'll handle the entire baking process including proper ingredient assembly and safe food preparation practices. Safety and sanitation are top priorities in this role, requiring strict adherence to cleanliness and health regulations. Beyond baking, Bakers actively participate in product rotation, code dating, and display maintenance to guarantee only the freshest products are available in Bakery cases.

Your daily responsibilities also include managing inventory efficiently by unloading deliveries and organizing backroom spaces such as coolers and freezers. By fulfilling special orders with accuracy and care, Bakers ensure customer satisfaction and help create memorable experiences for guests. Bakers are expected to uphold a high level of professionalism and teamwork, demonstrating safety practices and emergency procedures to maintain a safe workplace for everyone. This role provides hands-on experience in the Bakery industry and fosters skill development, making it ideal for individuals passionate about baking and customer service.

Giant Eagle values its Bakers as significant contributors to the company’s mission. The work environment encourages collaboration, learning, and growth within a supportive community. Whether you are just starting your baking career or looking to expand your skills, this opportunity offers a path to develop expertise in Bakery operations while contributing to a company that truly cares about its employees and customers. If you enjoy crafting delightful baked goods, delivering excellent customer service, and working in a dynamic, team-oriented setting, Giant Eagle’s Bakery Team welcomes you to join and grow your future with them because at Giant Eagle, you matter.

Job Requirements

  • At least 18 years of age
  • Ability to lift up to 50 pounds
  • No high school diploma required
  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Ability to adhere to safety and sanitation protocols
  • Willingness to work as part of a team
  • Strong communication skills

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Prior experience working in Bakery or related industry
  • Ability to lift up to 50 pounds
  • Ability to work safely and adhere to sanitation regulations
  • Strong customer service and communication skills
  • Basic knowledge of baking ingredients and procedures
  • At least 18 years of age

Job Duties

  • Perform bench work according to established scratch procedures when necessary
  • Prepare product and form product to specifications as required according to scratch recipes
  • Bake prepared product using appropriate time and temperature as specified by recipe
  • Prepare Bakery products according to established recipes which include scratch recipes
  • Properly insert products into proof box, set controls, and close door to ensure proper size and shape of product
  • Prepare and fry donuts according to established procedures
  • Insert products into and retrieve products from the freezer to preserve freshness
  • Kindly answer questions and resolve problems to ensure guest requirements are met
  • Actively demonstrate appropriate suggestive selling techniques and provide active sampling when appropriate
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
  • Bake prepared and scratch product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
  • Maintain proper safety and sanitation methods, emergency procedures, clean-ups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Understand all the ingredients and purpose of each used in manufacturing scratch baked goods
  • Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Assemble necessary baking ingredients to prepare for baking operation including all scratch recipes
  • Assist in other areas as required

Job Criteria

Experience

Mid Level (3-7 years)


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