Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid training
Career development opportunities

Job Description

Hy-Vee is a prominent supermarket chain recognized for its commitment to quality, customer satisfaction, and community involvement. Established as a trusted name in the grocery retail industry, Hy-Vee offers a wide array of products and services, including fresh produce, bakery items, meat, pharmacy, and general merchandise. Known for creating a welcoming shopping environment, Hy-Vee's strength lies in its people, who collectively promise “a helpful smile in every aisle.” This dedication to service ensures customers have a delightful experience every time they visit a Hy-Vee store. With a focus on teamwork, integrity, and respect, Hy-Vee fosters a supportive and professional workplace culture that encourages employee growth and engagement.

The role of a Baker at Hy-Vee is an essential part of the bakery department, responsible for baking products according to orders and replenishing bakery displays to ensure the freshness and availability of products. This is a non-exempt, daytime shift position that requires a combination of culinary skills, customer service, and the ability to work efficiently under a fast-paced environment. Bakers at Hy-Vee not only focus on producing high-quality baked goods but also maintain a positive company image by providing courteous, friendly, and efficient service to both customers and team members.

Bakers at Hy-Vee play a key role in supporting both the customers’ shopping experience and the operational functions of the bakery. They work in collaboration with the bakery manager, other department staff, and store leadership to meet daily production goals, maintain product quality, and adhere to health and safety standards. The job entails tasks such as answering customer inquiries, managing production schedules, handling bakery equipment, maintaining cleanliness and sanitation, and assisting in bakery merchandising and inventory control.

Furthermore, this position encourages leadership opportunities as bakers may act as leads overseeing bakery clerks and apprentices. The role also involves continuous learning and adaptation, demonstrating core competencies such as partnership, growth mindset, result orientation, customer focus, and professionalism. Bakers contribute to a pleasant store atmosphere by greeting customers warmly and going the extra mile to meet their needs. This job offers a meaningful career path for individuals passionate about baking and customer service, combined with physical activity and teamwork in a dynamic retail setting.

By joining Hy-Vee as a Baker, individuals become part of a supportive team that values engagement, hard work, and a positive attitude, making a significant impact in delivering fresh, delicious bakery items that brighten customers’ day and uphold Hy-Vee’s reputation for excellence.

Job Requirements

  • High school or equivalent experience
  • Over six months up to one year of similar or related baking experience
  • Ability to exert up to 50 pounds of force occasionally and up to 20 pounds frequently
  • Vision with or without correction between 20 inches and 20 feet including color and depth perception
  • Ability to stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions
  • Must be able to solve practical problems with limited standardization
  • Ability to do arithmetic involving fractions, decimals, and percentages
  • Required to copy data, interview customers, and provide basic directions
  • Employment contingent on successful completion of pre-employment drug screen

Job Qualifications

  • High school diploma or equivalent
  • Over six months to one year of baking or related experience
  • Ability to provide excellent customer service with patience and courtesy
  • Ability to operate and maintain bakery equipment
  • Knowledge of bakery products and production schedules
  • Strong organizational and time management skills
  • Ability to follow sanitation and safety procedures
  • Capability to work as part of a team and lead bakery clerks
  • Good communication and interpersonal skills
  • Ability to handle physical tasks such as lifting and standing for extended periods

Job Duties

  • Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions
  • Smile and greet customers in a friendly manner
  • Make an effort to learn customers’ names and address them by name whenever possible
  • Assist customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, passing along customer suggestions, and enhancing the shopping experience
  • Answer telephone promptly and take product orders
  • Check daily orders and set up production schedules
  • Prepare makeup, bake, and fry department products as needed
  • Review product freshness and pull items by stale date
  • Invoice and put away products as instructed
  • Anticipate product needs for current and subsequent days
  • Inspect incoming product quality and quantity
  • Operate bakery equipment and follow up on maintenance issues
  • Check signage for correct labels on advertised items
  • Review department for potential safety issues
  • Operate as a lead with bakery clerks
  • Prioritize orders per customer and manager requests
  • Proof necessary items
  • Pull product from freezer or cooler
  • Practice proper sanitation procedures and maintain a clean work area
  • Maintain adherence to hygiene and dress guidelines
  • Adhere to company policies and store guidelines
  • Report to work on time and as scheduled
  • Order supplies and merchandise as directed by the bakery manager
  • Review and re-merchandise shelf products, disposing of outdated items
  • Write department schedules and ensure employee attendance in manager’s absence
  • Assist in other store areas as needed
  • Perform other job-related duties and special projects as required

Job Criteria

Experience

No experience required


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