Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Career advancement opportunities
Job Description
Hy-Vee is a renowned supermarket chain known for its commitment to excellent customer service and high-quality products across its various departments. Established with a solid foundation of integrity and community focus, Hy-Vee prides itself on not only delivering fresh and diverse retail selections but also fostering a positive work environment that emphasizes teamwork, customer-centered service, and personal growth. With a strong presence across the Midwest United States, Hy-Vee continues to innovate in the grocery retail industry by ensuring a helpful and welcoming experience for every shopper, truly embodying their promise of "a helpful smile in every aisle." The company culture values dedication to customers and supports employees in their professional development within a dynamic and fast-paced setting. The employment opportunity offered is for a full-time Baker position within the bakery department, classified under non-exempt status. The role is designed to balance baking expertise with outstanding customer service, requiring an individual who is not only skilled in producing fresh baked goods but also passionate about enhancing the shopping experience through courteous and friendly interactions.
The Baker at Hy-Vee is responsible for creating a variety of baked products to fulfill daily orders and ensuring that bakery displays remain well-stocked and visually appealing. The position necessitates a hands-on approach to mixing, proofing, baking, and frying bakery products, always adhering to high standards of freshness, quality, and sanitation. Beyond production duties, the Baker plays a key role in representing the company image positively by engaging with customers in a helpful, respectful manner – greeting patrons warmly, assisting with their product needs, and maintaining a professional demeanor at all times. This role also involves coordinating with bakery management and other store leaders to align production schedules and inventory management, ensuring a seamless and efficient flow of operations. Moreover, the Baker may be tasked with additional responsibilities such as supervising bakery clerks, handling inventory orders, and contributing to merchandising efforts in the department. The ideal candidate will thrive in a fast-paced work environment, maintaining attention to detail and prioritizing safety and cleanliness. Physical demands include lifting, standing for extended periods, and operating various bakery equipment such as mixers, ovens, fryers, and proof boxes.
Skills and competencies vital to success in this position include customer focus, professionalism, a growth mindset, results orientation, and the ability to collaborate effectively with team members. Prior bakery or food service experience is beneficial but the company also provides opportunities for learning and development through on-the-job training. Given the exposure to flour, noise, and temperature variations typical in a bakery setting, individuals must be prepared for these environmental factors while maintaining consistent performance. Employment at Hy-Vee is contingent upon passing a pre-employment drug screening process, underscoring the company’s commitment to workplace safety and integrity. This opportunity is ideal for motivated individuals eager to advance their careers in food preparation and customer service within a respected and community-oriented retailer.
The Baker at Hy-Vee is responsible for creating a variety of baked products to fulfill daily orders and ensuring that bakery displays remain well-stocked and visually appealing. The position necessitates a hands-on approach to mixing, proofing, baking, and frying bakery products, always adhering to high standards of freshness, quality, and sanitation. Beyond production duties, the Baker plays a key role in representing the company image positively by engaging with customers in a helpful, respectful manner – greeting patrons warmly, assisting with their product needs, and maintaining a professional demeanor at all times. This role also involves coordinating with bakery management and other store leaders to align production schedules and inventory management, ensuring a seamless and efficient flow of operations. Moreover, the Baker may be tasked with additional responsibilities such as supervising bakery clerks, handling inventory orders, and contributing to merchandising efforts in the department. The ideal candidate will thrive in a fast-paced work environment, maintaining attention to detail and prioritizing safety and cleanliness. Physical demands include lifting, standing for extended periods, and operating various bakery equipment such as mixers, ovens, fryers, and proof boxes.
Skills and competencies vital to success in this position include customer focus, professionalism, a growth mindset, results orientation, and the ability to collaborate effectively with team members. Prior bakery or food service experience is beneficial but the company also provides opportunities for learning and development through on-the-job training. Given the exposure to flour, noise, and temperature variations typical in a bakery setting, individuals must be prepared for these environmental factors while maintaining consistent performance. Employment at Hy-Vee is contingent upon passing a pre-employment drug screening process, underscoring the company’s commitment to workplace safety and integrity. This opportunity is ideal for motivated individuals eager to advance their careers in food preparation and customer service within a respected and community-oriented retailer.
Job Requirements
- High school or equivalent experience
- Over six months up to one year of similar or related bakery experience
- Ability to exert up to 50 pounds of force occasionally and up to 20 pounds frequently
- Vision from more than 20 inches up to 20 feet with or without correction
- Ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Willingness to work in a fast-paced environment with exposure to flour, noise, and temperature extremes
- Ability to follow company policies and maintain professionalism
- Successful completion of pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of similar or related bakery experience
- Ability to solve practical problems involving limited standardization
- Basic arithmetic skills involving fractions, decimals, and percentages
- Ability to copy data from one record to another and interview to obtain basic information
- Strong customer service orientation
- Ability to follow sanitation and safety procedures
- Effective communication and interpersonal skills
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs for current and subsequent days
- Inspects incoming product quality and quantity
- Understands bakery equipment use and follows up on maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for safety issues
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- Proofs necessary items
- Pulls product from freezer or cooler
- Practices proper sanitation and ensures work area cleanliness
- Maintains adherence to personal hygiene and dress guidelines
- Adheres to company policies and store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
No experience required
Job Location
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