Job Overview

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Compensation

Hourly
Range $12.50 - $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Our company operates a well-established and respected bakery that prides itself on delivering high-quality baked goods to our valued customers. We believe in a customer-centric approach, focusing on both product excellence and exceptional service. Our bakery team is dedicated to creating a welcoming environment where customers feel appreciated and valued, which drives repeated visits and long-term loyalty. As a bakery specializing in both scratch recipes and prepared baked goods, we emphasize freshness, quality ingredients, and attention to detail in every item we produce. Our commitment to maintaining stringent safety, sanitation, and quality control standards ensures that our bakery products meet and exceed customers' expectations consistently.

We are seeking a passionate and dedicated Baker to join our team. This role is pivotal in maintaining the high standards of our bakery products, ensuring that they not only look appealing but taste extraordinary. The ideal candidate will have a hands-on approach to their work, often involved in every step of the baking process, including bench work, formulation of bakery items to exact specifications, baking using precise times and temperatures, and preparing scratch recipes. In addition to technical baking skills, the Baker will also engage directly with customers, providing meaningful assistance based on their needs and helping create a memorable shopping experience. This position is ideal for individuals who thrive in a collaborative setting and have a genuine passion for baking and customer service.

The role requires an individual who can safely handle ingredients and equipment, including lifting up to 50 pounds, and the ability to maintain cleanliness and organization in the bakery area, including equipment and utensils. The Baker will play a key role in ensuring products are fresh by properly rotating stock, monitoring code dates, and using storage tools such as proof boxes and freezers efficiently. In addition, the Baker will be responsible for managing special customer orders, demonstrating knowledge of ingredients, and actively participating in suggestive selling and sampling to boost customer satisfaction and sales. The position is suited for candidates aged 18 and over, who have completed a job-specific skills assessment or have some relevant experience in a bakery or related industry. While no high school diploma is required, prior experience is preferred to perform the role with confidence and skill.

This is an excellent opportunity for individuals looking to advance their career in the bakery sector, gain hands-on experience, and become part of a team that values quality, service, and continuous improvement. We offer a supportive environment that encourages professional development and recognizes the contributions of each team member. Join us in crafting delicious bakery goods that delight our customers and help us maintain our reputation as a leading provider of fresh and high-quality baked products.

Job Requirements

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Ability to lift up to 50 pounds
  • At least 18 years of age

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Prior experience working in Bakery or related industry desired
  • No high school diploma required
  • Ability to lift up to 50 pounds
  • At least 18 years of age

Job Duties

  • Perform bench work according to established scratch procedures when necessary
  • Prepare product and form product to specifications as required according to scratch recipes
  • Bake prepared product using appropriate time and temperature as specified by recipe
  • Prepare Bakery products according to established recipes which include scratch recipes
  • Properly insert products into proof box, set controls, and close door to ensure proper size and shape of product
  • Prepare and fry donuts according to established procedures
  • Insert products into and retrieve products from the freezer to preserve freshness
  • Kindly answer questions and resolve problems to ensure guest requirements are met
  • Actively demonstrate appropriate suggestive selling techniques and provide active sampling when appropriate
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
  • Bake prepared and scratch product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
  • Maintain proper safety and sanitation methods, emergency procedures, clean-ups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Understand all the ingredients and purpose of each used in manufacturing scratch baked goods
  • Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Assemble necessary baking ingredients to prepare for baking operation including all scratch recipes
  • Assist in other areas as required

Job Criteria

Experience

Mid Level (3-7 years)


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