Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

401(k) with Company Match
Employee stock ownership plan
Weekly paychecks with direct deposit
Company paid life insurance
Company Paid Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers

Job Description

Food City is a privately held, family-owned company renowned for its passionate commitment to "run the best store in town." This grocery retailer takes pride in serving its communities by offering not only quality products but also fostering a culture where associates are highly valued and deeply involved. Food City promotes a strong sense of pride and ownership in its workforce, as evidenced by over 13 percent employee ownership through the Employee Stock Ownership Plan (ESOP). Located at 3636 Ringgold Rd, East Ridge, Tennessee, the Food City East Ridge store stands as a beacon of quality service and community engagement.

The company is driven by its mission to create the best customer experience possible, making it an excellent place for those seeking fulfilling careers in retail, food service, and beyond. With flexible scheduling options, Food City ensures its employees can maintain a healthy work-life balance, fostering both personal and professional growth. The inclusive environment encourages team members to participate actively within their local civic communities, reinforcing the company's dedication to social responsibility.

The Food Service Associate role at Food City is integral to preserving the company’s reputation for exceptional customer service and high-quality products. This position involves multiple responsibilities, including preparing and producing food items such as bread, rolls, pies, and cookies following standardized procedures. Associates are expected to maintain cleanliness and organization within their workstations while adhering strictly to the company’s Food Safety program. They play a critical role in stock management, including proper rotation, accurate packaging complying with local regulations, and inventory maintenance to ensure freshness and availability.

The work environment is dynamic and team-oriented, where associates are encouraged to maintain a positive attitude, creating an atmosphere of friendliness and fun that benefits both customers and coworkers alike. Food Service Associates at Food City are also cross-trained across various tasks and positions to promote flexibility and skill development.

This full-time position demands reliability in attendance and the physical, mental, and visual capabilities necessary to perform routine tasks efficiently. Candidates must be a minimum of 18 years old, and while previous food service experience is advantageous, it is not a strict requirement. The role emphasizes the importance of delivering courteous and prompt customer service aligned with the company’s customer-first philosophy.

In addition to the rewarding work environment and community involvement, employees of Food City receive a comprehensive benefits package that includes a 401(k) with company match, employee stock ownership plan, medical and dental insurance, paid holidays and vacations, company-paid life and disability insurance, and weekly paychecks with direct deposit. This range of benefits highlights Food City’s commitment to the well-being and security of its associates, making it an attractive career destination for those passionate about serving customers and working in a supportive team environment.

Job Requirements

  • Must be 18 years of age or older
  • Ability to meet standard physical, mental, and visual demands
  • Ability to understand and follow verbal and/or written instructions
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Qualifications

  • Must be 18 years of age or older
  • Food service experience a plus, but not required
  • Ability to meet standard physical, mental, and visual demands
  • Ability to understand and follow verbal and/or written instructions
  • Perform routine and repetitive tasks
  • Have constant contact/interaction with various levels of individuals on a daily basis
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

  • Ensure efficient and courteous customer service at all times in support of the company mission to run the best store in town
  • Maintain a positive attitude
  • create an atmosphere of friendliness and fun through flexibility and teamwork
  • Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service
  • Prepare and produce quality food & products to meet or exceed our customer & company expectations
  • Bake bread, rolls, pies, and cookies per manual guidelines
  • Complete daily production sheets and break out of frozen product
  • Put up stock
  • Assist in proper rotation of product in coolers and freezers
  • Assist in maintaining good dates on all products
  • Assist in ordering products and supplies needed for daily operations
  • Assist in making sure that all package products for self-service are in proper packaging with correct weights and ingredients to satisfy local weights and measurement regulations
  • Keep workstation and area around workstation neat and clean
  • Follow the company food safety program
  • Food service associates should expect to be cross trained in multiple areas with varying responsibilities

Job Criteria

Experience

Entry Level (1-2 years)


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