Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
Paid Time Off
Employee Meals
Medical insurance
Dental Insurance
short term disability
Life insurance

Job Description

Dunkin' Donuts is a globally recognized establishment known for its wide variety of coffee and baked goods that continue to delight customers daily. Owned and operated by independent franchisees, each location is dedicated to providing exceptional service and consistent quality that aligns with the renowned Dunkin' brand standards. At the Scranton, PA location, specifically at 1120 S Washington Ave, the franchisee is hiring bakers who will play a crucial role in upholding these standards and making a positive, lasting impression on all guests. Dunkin' Donuts stands as a leader in the quick-service restaurant industry, known for its vibrant atmosphere, fast service, and delicious food and beverage offerings, making it a favored destination for coffee lovers and snack enthusiasts alike.

In the role of a baker at this Dunkin' Donuts franchise, you will be responsible for preparing and presenting baked products that meet operational and quality standards while delivering excellent guest experiences. This position requires working in a fast-paced, dynamic environment where enthusiasm, efficiency, and teamwork are essential. Bakers at this location help create a welcoming and clean environment, contributing to the overall satisfaction of guests by serving fresh products with a smile and positive attitude.

This position is ideal for individuals who thrive in challenging, fun work settings and enjoy applying their personality and skills across various tasks. The bakers work closely not only with guests but with the entire team including managers and other staff to ensure that every shift runs smoothly and every customer leaves happy. Night, weekend, and holiday hours are required, reflecting the commitment needed to maintain the high standards of service expected by the franchise.

The job includes responsibilities such as adhering to brand standards, ensuring operational excellence, and maintaining cleanliness and food safety within the bakery and dining areas. By working at this Dunkin' Donuts, you will be part of a team that values accountability, teamwork, and high-quality service. The position offers competitive weekly pay, paid time off, and benefits including medical and dental insurance with company contributions, emphasizing the franchisee's commitment to supporting their employees.

Importantly, applicants should understand that employment is with the franchisee, not Dunkin' Brands or its affiliates. This role offers a unique opportunity to build a career in a thriving quick-service restaurant environment where growth and development are encouraged. If you are eager to join a team that values dedication, quality, and a positive work culture, this role provides an excellent platform to roll up your sleeves, learn, and succeed in the food service industry.

Job Requirements

  • minimum age as required to operate restaurant equipment
  • ability to work night, weekend and holiday hours
  • reliable and punctual
  • ability to follow detailed instructions and adhere to brand standards
  • maintain food safety and cleanliness standards
  • excellent communication and teamwork skills
  • commitment to guest satisfaction

Job Qualifications

  • able to operate restaurant equipment (minimum age requirements may apply)
  • guest focus - anticipate and understand guests' needs and exceed their expectations
  • passion for results - set compelling targets and deliver on commitments
  • problem solving and decision making - make good decisions based on analysis, experience and judgment

Job Duties

  • hold themselves accountable for their responsibilities on their shift
  • night, weekend and holiday hours required
  • adhere to schedule and arrive ready to work on time
  • operations excellence for guest satisfaction
  • adhere to brand standards and systems, delivering quality food and beverage to each guest
  • maintain a clean and neat workstation
  • complete thorough cleaning of guest areas as directed
  • prepare all products following appropriate recipes and procedures
  • follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security
  • comply with all restaurant, brand, and franchisee policies

Job Criteria

Experience

Entry Level (1-2 years)


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