Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

401(k) with Company Match
Employee stock ownership plan
Weekly Pay Checks with Direct Deposit
Company paid Life and Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers

Job Description

Food City is a privately held, family-owned grocery retail company committed to providing exceptional service and quality products to its customers. With a strong presence in the communities it serves, Food City is dedicated to running the best stores in town by promoting an inclusive and friendly shopping environment. The company values its associates highly, considering them its greatest asset, and encourages involvement in local civic organizations to foster community growth and pride. Over 13 percent of Food City is owned by its associates through an employee stock ownership plan, illustrating the company's commitment to shared success and employee empowerment. Food City offers a wide range of career opportunities across various departments including baking, accounting, and trucking, reflecting its diverse business operations. The company is located at 6710 Malone Creek Drive, Knoxville, TN 37931, specifically at the 678 property on Malone Creek Drive. The working environment emphasizes flexibility to provide associates with ample personal time alongside fulfilling professional responsibilities.

The role of the Food Service Associate at Food City is central to ensuring efficient and courteous customer service that aligns with the company mission to run the best store in town. This full-time position requires the associate to maintain a positive attitude and contribute to an atmosphere of friendliness and fun through teamwork and flexibility. Responsibilities include greeting customers warmly, providing prompt and courteous service, and consistently preparing and producing quality food products that meet or exceed customer and company expectations. The Food Service Associate will bake various items including bread, rolls, pies, and cookies following manual guidelines, complete daily production and inventory tasks such as breaking out frozen products, and assist in stocking and product rotation to maintain optimal freshness and compliance with safety standards.

Attention to detail is crucial as the associate will help ensure packaged products comply with local weights and measurement regulations, maintain cleanliness of their workstations, and adhere to the company’s food safety program. Cross-training in multiple areas is expected to enable associates to handle a variety of responsibilities efficiently. This role demands physical stamina to meet mental, physical, and visual demands of the job, as well as excellent communication skills to follow both verbal and written instructions. Food City supports its employees with a range of benefits, encouraging a balance between work and personal life and providing an environment where associates can grow their careers in a supportive and customer-focused setting.

Job Requirements

  • Must be 18 years of age or older
  • Ability to meet standard physical, mental, and visual demands
  • Ability to understand and follow verbal and/or written instructions
  • Ability to perform routine and repetitive tasks
  • Ability to have constant interaction with various levels of individuals on a daily basis
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Qualifications

  • Must be 18 years of age or older
  • Food service experience is a plus but not required
  • Ability to meet physical, mental, and visual demands of the position
  • Ability to understand and follow verbal or written instructions
  • Ability to perform routine and repetitive tasks
  • Capability to interact with various levels of individuals daily
  • Ability to attend on-site work during scheduled shifts and adhere to time and attendance policies

Job Duties

  • Ensure efficient and courteous customer service at all times supporting the company mission
  • Maintain a positive attitude and create an atmosphere of friendliness and fun through teamwork
  • Greet and speak to customers while providing prompt, courteous and efficient service
  • Prepare and produce quality food and products to meet or exceed customer and company expectations
  • Bake bread, rolls, pies, and cookies per manual guidelines
  • Complete daily production sheets and break out frozen product
  • Put up stock and assist in proper product rotation in coolers and freezers
  • Maintain good product dates and assist in ordering products and supplies
  • Ensure all package products for self-service meet packaging, weight and ingredient regulations
  • Keep workstation and surrounding area neat and clean
  • Follow the company food safety program
  • Cross-train in multiple areas with varying responsibilities

Job Criteria

Experience

No experience required


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