Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $21.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Hy-Vee is a well-established supermarket chain known for its commitment to providing exceptional customer service and high-quality products. With a presence across multiple states in the United States, Hy-Vee is recognized for its customer-centric approach and community involvement. The company operates various departments within its stores, including a bakery department that prides itself on delivering fresh, delicious baked goods to customers on a daily basis. At Hy-Vee, the people are the company's greatest strength, and they promise "a helpful smile in every aisle," which reflects their dedication to creating a welcoming and friendly shopping environment.

The role of a Baker at Hy-Vee is an essential position within the bakery department. This non-exempt position requires a hardworking, customer-focused individual responsible for baking products both for fulfilling orders and replenishing bakery displays. The Baker plays a critical role in maintaining the company’s positive image by providing courteous, friendly, and efficient service not only to customers but also to team members. The hourly wage for this position ranges from $17.00 to $21.25, depending on experience, making it an attractive opportunity for individuals looking to develop their baking career within a supportive and customer-oriented company.

Key responsibilities of the Baker include preparing bakery products using a variety of equipment such as mixers, ovens, proof boxes, fryers, and sheeters, following proper sanitation procedures, and maintaining a neat and safe work environment. Bakers also play an active role in customer service by greeting and assisting customers with their bakery needs and handling special orders. Supervisory duties may include acting as a lead with bakery clerks and assisting with scheduling and managing bakery staff in the absence of the bakery manager.

This role requires attention to detail as Bakers must review the quality and freshness of bakery products, inspect incoming goods, and adhere strictly to company guidelines regarding personal hygiene and safety practices. Physical demands include the ability to lift up to 50 pounds occasionally and perform various movements such as stooping, standing, and repetitive motions. The work environment is fast paced and can be noisy with exposure to temperature extremes and cleaning chemicals, reflecting the dynamic nature of bakery operations.

To succeed as a Baker at Hy-Vee, candidates need not only baking skills but also excellent interpersonal abilities, a growth mindset, and a results-oriented approach. The company values strong partnerships and professionalism among its staff and looks for employees who are focused on delivering the best customer experience possible. Employment is contingent upon passing a pre-employment drug screen, ensuring a safe and reliable workplace for all employees.

Joining Hy-Vee means becoming part of a community dedicated to service excellence and continuous growth. Bakers at Hy-Vee have the opportunity to develop their skills, work with a diverse team, and contribute to a vibrant shopping environment while enjoying competitive pay and comprehensive benefits that support their well-being.

Job Requirements

  • High school diploma or equivalent education
  • Over six months up to one year of related baking or retail experience
  • Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently
  • Ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • Must be punctual and reliable
  • Ability to work in a fast-paced, temperature-variable environment
  • Successful completion of pre-employment drug screening
  • Willingness to adhere to company policies and maintain personal hygiene and dress standards

Job Qualifications

  • High school diploma or equivalent
  • Over six months up to one year of similar or related experience
  • Ability to solve practical problems and interpret instructions
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages
  • Ability to copy data from one record to another and provide basic direction
  • Good interpersonal and customer service skills
  • Demonstrated ability to work efficiently in a fast-paced environment
  • Knowledge of bakery equipment operation and maintenance

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
  • Checks orders for the day and sets up a timeline and production schedule
  • Prepares make up, bakes, and fries all department products as needed
  • Reviews the status and appearance of product for freshness and pulls by stale date
  • Invoices and puts away product as instructed by the department manager
  • Anticipates product needs, not only for the current day but subsequent days
  • Inspects incoming products quality and quantity, e.g. mispicks
  • Understands the use and issues related to bakery equipment and follows up on potential maintenance issues
  • Checks signage for correct labels on ad items
  • Reviews department for potential safety issues, e.g. hot racks or knobs in hot water
  • Operates as a lead with bakery clerks
  • Prioritizes orders as per customer and department manager request
  • checks orders (not only special orders, but future orders for the day)
  • Proofs necessary items
  • Pulls product from the freezer or the cooler
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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