Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Exact $24.00
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Work Schedule

Rotating Shifts
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Benefits

Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
Earn complimentary tickets for your friends and family
Discounts on food and merchandise
Special events for employees
Building lifelong friendships
Resume building workshops
growth opportunities
wellness programs

Job Description

Universal Studios Hollywood is a renowned entertainment destination located in Los Angeles, offering visitors immersive experiences through its theme parks, attractions, and world-class entertainment. As part of NBCUniversal, a global leader in media and entertainment, Universal Studios Hollywood provides its employees with unique opportunities to be part of an innovative and dynamic environment. The company values diversity, inclusion, and equal employment opportunities, ensuring a welcoming workplace for all individuals regardless of background or circumstances. With a focus on creating memorable guest experiences, Universal Studios Hollywood emphasizes extraordinary service and maintaining a safe, secure environment for both guests and employees.

The Baker role at Universal Studios Hollywood is a seasonal position based in Los Angeles, aimed at culinary enthusiasts who have a passion for baking and preparing high-quality pastries and baked goods. This role is essential in supporting the food and beverage department by ensuring that products meet the company’s standards for quality, taste, and presentation while adhering to food safety and sanitation guidelines. Bakers at Universal Studios Hollywood work closely within production kitchens, following established recipes and methods to create a variety of bakery items that delight visitors and contribute to an exceptional guest experience.

This position offers a competitive hourly wage of $24 and provides seasonal employment, with an expectation of availability for at least four days per week, including peak seasons, weekends, holidays, and varying shifts such as mornings and evenings. The role requires physical stamina, as team members will be standing or walking for extended periods, lifting weights, and working under different weather conditions depending on their assigned locations, some of which may be outdoors.

The Baker's responsibilities go beyond baking; they also include setting up and breaking down stations, restocking supplies, and maintaining a clean and organized workspace. The role demands strict adherence to safety protocols, proper food handling techniques, and fostering a positive atmosphere by demonstrating courtesy and extraordinary guest service. Additionally, the Baker may be called upon to monitor the environment to ensure safety for both team members and guests, resolve conflicts professionally, and support the team by performing various other duties as assigned.

Universal Studios Hollywood offers an array of attractive benefits to its employees, including complimentary admission to all Universal parks, discounts on food and merchandise, special employee events, wellness programs, and opportunities for personal and professional growth through resume workshops and building lifelong friendships. This position is ideal for individuals who are passionate about culinary arts, thrive in a fast-paced and guest-oriented setting, and seek to gain valuable experience in a globally recognized entertainment environment.

Job Requirements

  • Must be 18 years old or older
  • Ability to walk or stand for extended periods of time
  • Ability to frequently lift and/or move up to 50 lbs, frequently lift and/or move up to 50 lbs with assistance
  • Ability to work under moderate to high noise levels
  • Ability to work outdoors in various weather conditions including heat, sun exposure, cold, and inclement weather
  • Must be available to work at least 4 days per week throughout peak seasons, including rotation of mornings, evenings, weekends, and holidays

Job Qualifications

  • Must be 18 years old or older
  • Previous culinary experience preferred
  • Culinary degree preferred

Job Duties

  • Set up and breakdown stations according to USH Production Kitchen guidelines and restock all items as needed throughout shift, while moving through various assignments throughout the shift
  • Prepare product using all methods of baking and pastry preparation using established recipes, portions and methods prescribed by the Company in a sanitary and timely manner
  • Maintain a clean work area, including the washing of pots, pans and other kitchen items and taking out trash while following established safety standards and safe food handling guidelines
  • Understand and demonstrate the proper use of safety food preparation and handling practices and ensure department standards are maintained and safety policies for the Park upheld
  • Promote and provide extraordinary guest service for both internal and external guests
  • answer questions and offer information in a courteous manner
  • seek to provide assistance to guests
  • Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies for the Park upheld
  • Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols
  • Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere
  • Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions
  • Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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