
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.00 - $16.75
Benefits
flexible schedule
Learning and development opportunities
Supportive team environment
uniform provided
Opportunity for career advancement
Job Description
Quality Brand Group LLC is a prominent franchisee of Dunkin', a globally recognized brand known for its delicious coffee and bakery products. Operating multiple Dunkin' locations across Arizona, Colorado, Florida, Nevada, and Texas, Quality Brand Group has established itself as a dynamic and growing business within the quick-service restaurant industry. The company prides itself on creating an environment that fosters personal growth, where passionate individuals are not only trained but also empowered to deliver exceptional guest experiences every day. Their commitment to respect and dignity ensures a friendly workplace culture where team members and guests alike feel valued and appreciated. Quality Brand Group’s core mission is to provide a memorable experience to every guest, one at a time, by fostering a successful and energized team environment.
The role of a Baker/Crew Member at Quality Brand Group is versatile and offers an excellent gateway for personal and professional development within the restaurant industry. This position is ideal for individuals seeking part-time employment while pursuing education or another career, as well as those aiming to build a long-term career in restaurant management. Many current restaurant managers within the organization began their careers as Crew Members, highlighting the potential career progression pathways available. Bakers at Quality Brand Group are cross-trained in essential baking skills and general crew duties, enabling them to contribute effectively to the team. The responsibilities involve preparing bakery products such as donuts to the company's quality standards and serving guests enthusiastically within a fast-paced and clean environment. The role emphasizes teamwork, timely attendance, and a commitment to learning across multiple tasks.
Bakers are also expected to uphold the company’s high standards of operational excellence. This includes prioritizing guest satisfaction, resolving concerns swiftly, following the established brand and safety standards, and maintaining cleanliness throughout the store. Adherence to uniform standards is also a requirement, contributing to the professional image of the team. The position demands physical capability as it involves lifting and the use of various physical motions necessary for running the restaurant's baking operations. Training incorporates both in-person and online learning facets to ensure skill development in a supportive environment. Ultimately, the Baker/Crew Member role is a vital contributor to the ongoing success of Quality Brand Group's Dunkin' locations, combining customer service with operational responsibilities to create a rewarding position for motivated individuals.
Employment for this position is part-time, offering flexibility and valuable work experience within a respected franchise network. The company supports career growth with coaching, feedback, and opportunities to advance based on individual aspiration and commitment. Overall, working as a Baker/Crew Member with Quality Brand Group provides a well-rounded introduction to the food service industry, with an emphasis on teamwork, quality, and guest satisfaction in a vibrant, supportive setting.
The role of a Baker/Crew Member at Quality Brand Group is versatile and offers an excellent gateway for personal and professional development within the restaurant industry. This position is ideal for individuals seeking part-time employment while pursuing education or another career, as well as those aiming to build a long-term career in restaurant management. Many current restaurant managers within the organization began their careers as Crew Members, highlighting the potential career progression pathways available. Bakers at Quality Brand Group are cross-trained in essential baking skills and general crew duties, enabling them to contribute effectively to the team. The responsibilities involve preparing bakery products such as donuts to the company's quality standards and serving guests enthusiastically within a fast-paced and clean environment. The role emphasizes teamwork, timely attendance, and a commitment to learning across multiple tasks.
Bakers are also expected to uphold the company’s high standards of operational excellence. This includes prioritizing guest satisfaction, resolving concerns swiftly, following the established brand and safety standards, and maintaining cleanliness throughout the store. Adherence to uniform standards is also a requirement, contributing to the professional image of the team. The position demands physical capability as it involves lifting and the use of various physical motions necessary for running the restaurant's baking operations. Training incorporates both in-person and online learning facets to ensure skill development in a supportive environment. Ultimately, the Baker/Crew Member role is a vital contributor to the ongoing success of Quality Brand Group's Dunkin' locations, combining customer service with operational responsibilities to create a rewarding position for motivated individuals.
Employment for this position is part-time, offering flexibility and valuable work experience within a respected franchise network. The company supports career growth with coaching, feedback, and opportunities to advance based on individual aspiration and commitment. Overall, working as a Baker/Crew Member with Quality Brand Group provides a well-rounded introduction to the food service industry, with an emphasis on teamwork, quality, and guest satisfaction in a vibrant, supportive setting.
Job Requirements
- Must have basic computer skills
- Have basic math skills to be capable of counting money and making change
- Be physically and mentally capable of learning to operate standard restaurant equipment
- Must be capable of lifting 30 to 50 pounds
- Must be able to use hand and wrist motions continuously
- Must comply with minimum age requirements
- Be available for part-time employment
Job Qualifications
- Basic computer skills
- Basic math skills
- Ability to learn to operate standard restaurant equipment
- Passion for guest satisfaction
- Ability to work well in a team environment
- Good communication skills
- Willingness to receive coaching and feedback
Job Duties
- Arrive in a timely manner and ready in position at the start of your scheduled shift
- Demonstrate respect and dignity in dealing with others including team members and guests
- Follow the communication guideline established in your store
- Respond positively to coaching and feedback and show passion for learning
- Hold yourself accountable for your designated responsibilities on your shift
- Dedicate yourself to learning and being capable of executing multiple tasks
- Receive specialized training in the baking functions of the restaurant and prepare donuts and other bakery products for the restaurant
- Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant
- Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency
- Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training
- Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws
- Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed
- Adhere to uniform standards including
- hat, name tag, clean pressed apron and white collared shirt
- dark blue jeans without any rips or holes and nonslip shoes are required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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