Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $15.00
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Work Schedule

Flexible
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Benefits

401(k) with Company Match
Employee stock ownership plan
Weekly Pay Checks with Direct Deposit
Company paid Life and Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers

Job Description

Food City is a privately held, family-owned company with a strong commitment to excellence and community engagement. Founded with the mission to 'run the best store in town,' Food City has grown into a respected name in the grocery and food service industry. The company prides itself on its customer-centric approach, focusing on delivering high-quality products, exceptional service, and an enjoyable shopping experience. Dedicated to building strong community ties, Food City encourages its associates to actively participate in local civic organizations, reflecting its commitment to social responsibility and community support. Food City values its workforce highly, considering its associates as its greatest asset. This is exemplified by the fact that over 13% of the company is currently owned by associates through the Employee Stock Ownership Plan, fostering a sense of pride, investment, and ownership in the company’s ongoing success. The company offers diverse career opportunities across various fields including baking, accounting, and logistics, among others. Flexible scheduling policies are designed to support associates' work-life balance, allowing ample time for family and personal commitments. Whether individuals seek a rewarding career or the chance to explore new professional avenues, Food City provides a supportive and promising environment to grow and succeed.

The role of Food Service Associate at Food City is vital to maintaining the company's mission of running the best store in town. This position is designed for individuals who are passionate about delivering efficient and courteous customer service with a friendly and positive attitude. Food Service Associates play a key role in creating a fun and welcoming atmosphere that aligns with the customer-first initiative of the company. Their responsibilities include preparing and producing quality food products such as baking bread, rolls, pies, and cookies, ensuring that all items meet or exceed customer and company expectations. Associates are also responsible for maintaining clean and organized workstations, properly rotating products in coolers and freezers, and accurately packaging items to comply with local weights and measurement regulations. Additionally, they assist in daily operations by completing production sheets, managing stock, and helping with ordering products and supplies. This role requires flexibility, as associates can expect to be cross-trained in multiple areas, gaining a diverse set of skills and experiences. The position emphasizes teamwork, safety, and adherence to Food City’s food safety program, all critical for maintaining the highest standards of hygiene and customer satisfaction. Food Service Associates are expected to meet the physical, mental, and visual demands of the job, follow instructions accurately, and maintain punctuality according to company policies. This full-time position involves on-site work with competitive pay and benefits, offering a stable and fulfilling career path for motivated individuals who thrive in a dynamic retail food service environment.

Job Requirements

  • Must be 18 years of age or older
  • Ability to meet standard physical, mental, and visual demands
  • Ability to understand and follow verbal and/or written instructions
  • Ability to attend on-site work during scheduled shifts
  • Maintain punctuality and adhere to company attendance policies

Job Qualifications

  • Must be 18 years of age or older
  • Food Service experience a plus, but not required
  • Ability to meet standard physical, mental, and visual demands
  • Ability to understand and follow verbal and/or written instructions
  • Perform routine and repetitive tasks
  • Have constant contact/interaction with various levels of individuals on a daily basis
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

  • Ensure efficient and courteous customer service at all times in support of the company mission to 'Run the Best Store in Town!'
  • Maintain a positive attitude
  • create an atmosphere of friendliness and fun through flexibility and teamwork
  • Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service
  • Prepare and produce 'Quality' food & products to meet or exceed our customer & company expectations
  • Bake bread, rolls, pies, and cookies per manual guidelines
  • Complete daily production sheets and break out of frozen product
  • Put up stock
  • Assist in proper rotation of product in coolers and freezers
  • Assist in maintaining good dates on all products
  • Assist in ordering products and supplies needed for daily operations
  • Assist in making sure that all package products for self-service are in proper packaging with correct weights and ingredients to satisfy local weights and measurement regulations
  • Keep workstation and area around workstation neat and clean
  • Follow the company food safety program
  • Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities

Job Criteria

Experience

Entry Level (1-2 years)


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