Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
competitive pay
Tip pay
Attendance incentive
employee discount
Baker recognition programs
educational assistance

Job Description

Crumbl Cookies is a renowned bakery brand that has gained widespread popularity, especially through social media platforms like TikTok. Known for its unique and delicious cookie recipes, Crumbl Cookies has transformed the traditional cookie-baking experience into a fun and engaging process that captivates cookie lovers nationwide. The company prides itself on delivering mouthwatering baked treats made from high-quality ingredients, focusing on both taste and presentation to ensure every customer enjoys a perfect cookie experience. Crumbl Cookies operates through numerous locations, serving a diverse community and fostering a positive, creative, and supportive work environment for its team members.

The baker position at Crumbl Cookies offers a fantastic opportunity for individuals passionate about baking and customer service to join a vibrant and growing team. Bakers are instrumental in the creation and presentation of Crumbl's renowned cookies, ensuring that every batch meets the brand's strict quality and safety standards. As part of the role, bakers follow detailed recipes, perform quality checks on ingredients and finished products, and apply decorative frostings, glazes, and other toppings to enhance the visual appeal of each item. Beyond the baking process, bakers engage with customers, handle orders, maintain cleanliness in the bakery workspace, and help keep the store well-stocked and operational.

This role is perfect for creative cookie lovers who enjoy working in a fast-paced, customer-facing environment. The position requires individuals who are not only efficient and organized but also friendly and attentive to customer needs to provide excellent service. Bakers at Crumbl must be prepared to stand for extended periods and occasionally lift heavy items, reflecting the physical demands of the job. While prior baking experience is preferred, it is not mandatory as Crumbl encourages a learning culture where team members can develop their skills. Employment opportunities include both part-time (up to 20 hours per week) and full-time (35 to 40 hours per week) positions, accommodating a variety of schedules.

Additionally, Crumbl Cookies offers competitive pay, including tips for excellent service, and a suite of benefits designed to reward commitment and performance. These benefits include an attendance and 90-day commitment pay incentive, employee discount on Crumbl cookies, and various recognition programs like Baker of the Month, Quarter, and Year. Employees also have access to educational assistance and opportunities for leadership development, fostering career growth within the company. The bakery operates with a supportive and fun work atmosphere, including music and camaraderie among team members, and remains closed on Sundays and select holidays to promote work-life balance.

In summary, joining Crumbl Cookies as a Baker means becoming part of a beloved brand that values quality, creativity, and customer satisfaction. This role blends the art of baking with excellent service and provides a dynamic environment for individuals eager to develop their skills and contribute to a positive community presence.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for extended periods
  • Ability to lift heavy objects
  • Availability to work part-time or full-time hours
  • Friendly and efficient with a focus on food quality and customer satisfaction
  • Attention to detail and organizational skills
  • Basic math skills for measuring ingredients

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior baking experience is beneficial but not required
  • Strong knowledge of baking techniques and food safety standards
  • Excellent customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Good communication and teamwork abilities
  • Organizational skills for maintaining records and inventory

Job Duties

  • Reading and understand recipes
  • Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make cookies
  • Decorating and displaying finished product
  • Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
  • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
  • Keeping records relating to deliveries, inventory, and production levels
  • Taking customer information and ensuring that deliveries are fulfilled accurately and on time
  • Cleaning and restocking workstation and ensuring that all equipment is sanitized and prepared for the next shift

Job Criteria

Experience

Entry Level (1-2 years)


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