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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $21.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
Hy-Vee is a well-established and customer-centric grocery store chain known for its commitment to quality service and community engagement. With a strong reputation in the retail food industry, Hy-Vee emphasizes a positive shopping experience, evidenced by its promise of "a helpful smile in every aisle." This dedication stems from a workforce that is deeply engaged and motivated to support both customers and each other, making Hy-Vee a welcoming place to shop and work. The company values professionalism, partnership, a growth mindset, results orientation, and above all, customer focus. This environment fosters not only customer satisfaction but also employee development and... Show More
Job Requirements
- High school diploma or equivalent
- Over six months up to one year of similar or related experience
- Ability to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently
- Ability to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
- Ability to see clearly within a range from more than 20 inches and less than 20 feet with or without correction
- Ability to handle flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional exposure to cleaning chemicals or solvents
- Availability to work in a fast-paced, high-pressure environment
- Willingness to undergo pre-employment drug screening
Job Qualifications
- High school diploma or equivalent
- Over six months up to one year of related baking experience
- Ability to solve practical problems with limited standardization
- Ability to perform arithmetic calculations involving fractions, decimals, and percentages
- Ability to communicate effectively with customers and team members
- Knowledge of bakery equipment operation
- Ability to maintain cleanliness and sanitation in the work area
- Leadership skills to guide bakery clerks
- Good physical stamina and ability to perform repetitive motions
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Checks orders for the day and sets up a timeline and production schedule
- Prepares make up, bakes, and fries all department products as needed
- Reviews the status and appearance of product for freshness and pulls by stale date
- Invoices and puts away product as instructed by the department manager
- Anticipates product needs for the current and subsequent days
- Inspects incoming products quality and quantity
- Understands use and issues related to bakery equipment and follows up on maintenance issues
- Checks signage for correct labels on ad items
- Reviews department for potential safety issues
- Operates as a lead with bakery clerks
- Prioritizes orders as per customer and department manager request
- Proofs necessary items
- Pulls product from freezer or cooler
- Practices proper sanitation procedures and maintains clean work area
- Maintains strict adherence to personal hygiene and dress guidelines
- Adheres to company policies and store guidelines
- Reports to work on time when scheduled
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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