Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Employee assistance program

Job Description

Giant Eagle is a leading supermarket chain known for providing quality products, exceptional service, and great value to its customers. With a commitment to nourishing life's moments, both big and small, Giant Eagle focuses heavily on the compassionate, caring, and respectful relationships it fosters among its Team Members and within the communities it serves. The company emphasizes growth and development by offering meaningful career opportunities where employees can thrive in a supportive and inclusive environment. Giant Eagle's reputation for excellence is anchored in its dedication to quality, service, and customer satisfaction, making it a place where employees take pride in their roles and make a positive impact on customers' daily lives.

The Baker role at Giant Eagle Bakery is an essential position that combines the artistry of baking with outstanding customer service. This role focuses on crafting fresh, delicious baked goods using the finest ingredients and established recipes, including scratch-made pastries and breads. As a member of the Bakery team, the Baker ensures that products not only meet but exceed the expectations of customers by delivering consistent quality in presentation and taste. The responsibility extends beyond baking to maintaining clean and safe working environments that comply with all health and safety standards. Team Members in this role are also entrusted with engaging customers, addressing their questions, providing suggestions, and contributing to an inviting bakery experience that encourages lifelong patronage.

The position requires physical stamina, including the ability to lift up to 50 pounds, and demands attention to detail in following recipes, time, and temperature settings precisely. Bakers are involved in various duties such as preparing bench work, handling proof boxes, frying donuts, rotating fresh products, and recording special orders to ensure customer satisfaction. The skill set needed for this role includes a combination of technical baking knowledge, efficient workflow management, and active communication skills to support colleagues and connect with customers.

Opportunities for professional growth are available for those who demonstrate enthusiasm and mastery of baking craft, supported by Giant Eagle's apprenticeship programs and performance assessments. This team-oriented position offers a dynamic and rewarding work environment where employees work collaboratively to uphold Giant Eagle's standards of excellence. Whether it is through participation in baking operations or supporting the Bakery's logistical needs like unloading deliveries and maintaining storage facilities, the Baker plays a vital role in the company's mission to nourish communities.

Joining Giant Eagle as a Baker means becoming part of a family that values respect, care, and career development. This role is perfect for individuals passionate about baking who seek a fulfilling career with a well-established company focused on its employees and customers. The position is typically full time or part time, based on store needs, and offers the opportunity to contribute meaningfully in a fast-paced retail bakery setting where fresh products and customer satisfaction come first.

Job Requirements

  • satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • prior experience working in Bakery or related industry desired
  • no high school diploma required
  • able to lift up to 50 pounds
  • at least 18 years of age

Job Qualifications

  • knowledge of baking techniques and procedures
  • ability to follow established recipes accurately
  • experience working in a bakery environment preferred
  • good customer service and communication skills
  • ability to work as part of a team
  • attention to safety and sanitation standards
  • ability to handle physical demands of the job

Job Duties

  • perform bench work according to established scratch procedures when necessary
  • prepare product and form product to specifications as required according to scratch recipes
  • bake prepared product using appropriate time and temperature as specified by recipe
  • prepare bakery products according to established recipes which include scratch recipes
  • properly insert products into proof box, set controls, and close door to ensure proper size and shape of product
  • prepare and fry donuts according to established procedures
  • insert products into and retrieve products from the freezer to preserve freshness
  • kindly answer questions and resolve problems to ensure guest requirements are met
  • actively demonstrate appropriate suggestive selling techniques and provide active sampling when appropriate
  • provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
  • bake prepared and scratch product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
  • maintain proper safety and sanitation methods, emergency procedures, clean-ups, steritech, proper lifting and housekeeping to ensure department standards are met
  • understand all the ingredients and purpose of each used in manufacturing scratch baked goods
  • assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
  • assemble necessary baking ingredients to prepare for baking operation including all scratch recipes
  • assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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