You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $15.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
training programs
Career advancement opportunities
retirement savings plan
Employee assistance program
Job Description
Tim Hortons is a renowned multinational fast food restaurant chain known primarily for its coffee and baked goods. Founded in 1964, Tim Hortons has expanded across Canada and internationally, becoming a cornerstone in the quick-service restaurant industry. The company prides itself on delivering fresh, high-quality products and exceptional customer service through its dedicated team members. Tim Hortons operates numerous locations that cater to a wide variety of guests, from early morning coffee lovers to families seeking a quick and delicious meal. Each store is designed to create a welcoming environment where customers can enjoy fresh food and beverages in a... Show More
Job Requirements
- Must be 16 years of age or older
- ability to work flexible hours including early mornings, evenings, weekends, and holidays
- physical stamina to stand for long periods and perform repetitive tasks
- ability to follow health and safety regulations
- basic food handling knowledge
- strong work ethic
- positive attitude
- ability to listen and respond to customer concerns
Job Qualifications
- Must be 16 years of age or older
- previous experience in a food preparation or baking role is an asset
- customer service experience is an asset
- ability to work in a fast-paced environment
- good communication skills
- ability to follow procedures and operational standards
- attention to detail
- teamwork skills
Job Duties
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate
- adheres to product shelf life standards to ensure the best quality product is available to guests
- delivers consistent and outstanding customer service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards
- enhances the customer service experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
- helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- promptly executes service recovery for any customer service concerns or complaints by making it right with the guest, regardless of involvement in the issue
- listens carefully to customer service concerns and apologizes for the experience in the case of a complaint
- follows all operations standards and guidelines for preparation of products and operation of equipment, according to training and operational materials provided
- monitors fridge and freezer product inventory and submits order quantities
- prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day
- records prepared items and waste on the production sheet
- receives and responds to showcase and product needs from the restaurant front
- assists in serving guests in the restaurant front when necessary
- regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log
- cleans and maintains the production area in the restaurant
- follows all restaurant policies, procedures and standards
- supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
- follows proper hand washing techniques and all sanitation guidelines
- completes all sanitation tasks as outlined by the Restaurant Management team
- works in compliance with occupational health and safety legislation
- knows, understands and follows safe work practices and procedures
- uses or wears personal protective equipment or clothing as required
- reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
- does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities