Job Overview
Compensation
Hourly
Range $14.25 - $18.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
Job Description
Carlos Bakery is a renowned bakery recognized for its high-quality, handcrafted baked goods and exceptional customer service. Located in a bustling storefront setting, Carlos Bakery has earned a reputation for producing some of the most delicious and visually stunning bakery items, including cakes, cupcakes, cookies, and biscotti. The bakery prides itself on maintaining traditional baking techniques while incorporating innovative decorating methods to offer an unmatched product selection to its customers. With a commitment to excellence, Carlos Bakery not only aims to satisfy customer cravings but also to create memorable experiences through its products and service.
The role of the Baker at Carlos Bakery is crucial in upholding the bakery’s standards of quality and presentation. This position involves the baking, decorating, and overall display of all bakery items sold in the storefront, ensuring that every product meets the stringent standards set by the company. Bakers are expected to produce a wide range of baked goods, following precise recipes and procedures to maintain consistency and excellence. The role requires an understanding of the preparation and handling of raw materials, as well as proficiency in using bakery equipment such as ovens, mixers, sheeters, and scales. Additionally, bakers must manage their workflow to accommodate customer demand without overproducing, especially during slower periods.
Beyond the technical baking skills, the Baker also plays an important role in customer interaction and support. They are expected to maintain a clean and sanitary production environment, adhere to food safety standards, and assist the front-of-house staff with product-related inquiries. Bakers contribute to the customer experience by preparing special and specialty cake orders according to customer specifications, ensuring timely and accurate completion while using sales software to document orders. This multifaceted role requires a baker to be organized, efficient, respectful towards guests and coworkers, and able to handle the pace of a busy bakery environment. It’s a position that blends creative baking artistry with operational discipline and customer service excellence, making it vital to the continued success and reputation of Carlos Bakery.
The role of the Baker at Carlos Bakery is crucial in upholding the bakery’s standards of quality and presentation. This position involves the baking, decorating, and overall display of all bakery items sold in the storefront, ensuring that every product meets the stringent standards set by the company. Bakers are expected to produce a wide range of baked goods, following precise recipes and procedures to maintain consistency and excellence. The role requires an understanding of the preparation and handling of raw materials, as well as proficiency in using bakery equipment such as ovens, mixers, sheeters, and scales. Additionally, bakers must manage their workflow to accommodate customer demand without overproducing, especially during slower periods.
Beyond the technical baking skills, the Baker also plays an important role in customer interaction and support. They are expected to maintain a clean and sanitary production environment, adhere to food safety standards, and assist the front-of-house staff with product-related inquiries. Bakers contribute to the customer experience by preparing special and specialty cake orders according to customer specifications, ensuring timely and accurate completion while using sales software to document orders. This multifaceted role requires a baker to be organized, efficient, respectful towards guests and coworkers, and able to handle the pace of a busy bakery environment. It’s a position that blends creative baking artistry with operational discipline and customer service excellence, making it vital to the continued success and reputation of Carlos Bakery.
Job Requirements
- High school diploma or equivalent
- Prior experience in a bakery or similar food production environment
- Ability to stand for extended periods
- Capacity to work in a fast-paced environment
- Attention to detail
- Good communication skills
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- Experience in baking and decorating a variety of baked goods
- Knowledge of bakery equipment and their proper use
- Ability to follow recipes and preparation procedures accurately
- Familiarity with food safety and sanitation standards
- Strong organizational and time management skills
- Excellent interpersonal and customer service skills
- Ability to work efficiently under pressure
- Basic computer skills for order entry
Job Duties
- Produce our entire line of baked goods including quality cakes, cupcakes, cookies, biscotti and other production items as delegated by a manager
- Ensure exceptional product quality by following recipes, understanding prep procedures, and maintaining raw materials quality
- Make sure baked goods are baked and decorated according to Carlos Bakery product standards
- Keep up with the pace of the store and customer flow
- Avoid overproduction during slow business weeks
- Rotate products in freezer and walk-in using FIFO method
- Understand proper use of all equipment such as ovens, mixers, sheeters, scales, walk-in, and freezer
- Maintain a clean production area
- Clean and sanitize all equipment, work areas, containers and utensils
- Be quick, accurate, and organized
- Respect customers and co-workers space and time
- Prepare special orders to ensure customer specifications are met
- Make sure customers receive exceptional customer service at all times
- Ensure operations are in accordance with food safety and sanitation standards
- Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner
- Guide front-of-house staff on product questions and offer assistance in finding or suggesting product selections to customers
- Take specialty cake orders including special occasion cakes, party platters, etc.
- Enter all specialty cake sales information into Salesforce
- Perform other duties as directed by a manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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