Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $12.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Harps is a well-established supermarket chain dedicated to providing customers with high-quality products, competitive prices, and exceptional customer service. Known for its commitment to freshness and cleanliness, Harps has built a strong reputation in the retail grocery industry, emphasizing value and friendly service. With a focus on creating a positive shopping experience, Harps supports its employees by fostering a respectful and professional work environment that encourages teamwork and personal growth. Operating numerous stores, Harps continuously strives to serve its communities with integrity and efficiency.

The Baker role at Harps is essential to the bakery department's success, requiring a dedicated individual who can deliver outstanding customer satisfaction by overseeing daily bakery operations. This full-time or part-time position involves supporting the bakery department in various operational tasks such as maintaining department readiness, staffing, price maintenance, and upholding policies and procedures. The baker will also handle inventory preparation, ensure department cleanliness, and guarantee the safe use of equipment and tools. This role demands close adherence to food safety guidelines in the preparation, production, and packaging of fresh bakery products, ensuring compliance with company standards and regulatory requirements.

Additionally, the Baker is responsible for bakery replenishment and inventory processes including ordering, receiving, invoicing, back stock management, and handling returns or damages. The role also requires monitoring and maintaining equipment and tools by following proper cleaning and maintenance procedures to uphold food safety and operational efficiency. Another crucial aspect of this position is problem-solving by identifying issues clearly and applying critical thinking to resolve challenges effectively.

Harps emphasizes the importance of strong interpersonal skills in this role, expecting the baker to build and nurture positive relationships with customers and team members. The Baker is expected to demonstrate conscientiousness, dependability, professionalism, and integrity while delivering exemplary customer service guided by Harps' SMILE Program. The role centers on exceeding customer expectations through proactive service and continuous improvements.

This position requires physical stamina as it involves continuous standing or walking, repetitive hand and arm motions, lifting and carrying merchandise up to 50 pounds, and occasionally climbing. The Baker must be adaptable, able to work flexible schedules including evenings, weekends, and holidays, and be willing to comply with company policies such as attendance and dress code.

Harps fosters a culture of respect, citizenship, and collaboration, where the Baker supports the company's mission to provide the best overall value to customers through product quality, freshness, friendly service, and cleanliness. Working at Harps means being part of a team that values fairness, empathy, and customer focus, with a strong commitment to safety and quality in food production. This position is perfect for individuals who are passionate about baking, customer service, and contributing to a positive team environment in a dynamic retail setting.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or G.E.D. equivalent preferred
  • Ability to work a flexible schedule including evenings, early mornings, weekends and holidays as needed
  • Adaptable to different situations and able to respond to shifting priorities and rapid change
  • Ability to interpret, understand and follow instructions
  • Able to move, lift, carry and place merchandise and supplies weighing less than or equal to 50 pounds without assistance
  • Frequently reach overhead and below knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight
  • Occasionally required to climb
  • Perform continuous repetitive motion with hands and arms such as grasping, gripping and turning
  • Stand and/or walk continuously throughout shift
  • Visually locate merchandise and verify information often in small print
  • Exposure to variable weather conditions and inside work with heat, cold, dust and humidity variations
  • Exposure to cleaning solvents or other chemicals
  • Exposure to latex, eggs, nuts, soy and wheat
  • Employment contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check and criminal background check

Job Qualifications

  • High school diploma or G.E.D. equivalent preferred
  • Ability to work a flexible schedule including evenings, early mornings, weekends and holidays as needed
  • Ability to interpret, understand and follow instructions
  • Ability to move, lift, carry and place merchandise and supplies weighing up to 50 pounds without assistance
  • Ability to perform activities such as reaching overhead and below the knees, pushing, pulling, squatting, kneeling, bending, stooping, crouching, twisting with or without bearing weight
  • Ability to perform continuous repetitive motion with hands and arms
  • Ability to stand and/or walk continuously throughout shift
  • Ability to visually locate merchandise and verify information frequently in small print
  • Adaptability to different situations and ability to respond flexibly to shifting priorities and rapid change
  • Good problem-solving skills and critical thinking
  • Strong interpersonal and customer service skills
  • Commitment to integrity and professionalism

Job Duties

  • Support bakery department operations including department readiness, staffing, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools
  • Support bakery department replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation
  • Adhere to all proper equipment procedures, including cleaning and maintenance requirements
  • Follow all company and food safety production guidelines for fresh food preparation, production and processing
  • Ensure products are properly packaged, weighed and/or priced, and labeled according to company and regulatory requirements
  • Maintain food service department cleaning standards following company and food safety guidelines using approved equipment and cleaning chemicals
  • Clearly define issues and use critical thinking skills to obtain effective solutions
  • Produce and emphasize high-quality products while following safety procedures affecting personal and others' safety

Job Criteria

Experience

Entry Level (1-2 years)


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