Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $16.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

Hy-Vee is a well-established employee-owned supermarket chain headquartered in the United States, known for its comprehensive grocery services, fresh foods, and commitment to customer satisfaction. Renowned for offering quality products and a wide range of services, Hy-Vee operates numerous stores that prioritize creating a warm and welcoming shopping experience. The company values its employees as its greatest strength and emphasizes teamwork, a positive atmosphere, and exceptional customer service. Hy-Vee's mission reflects their promise of "a helpful smile in every aisle," underscoring the importance they place on engaging and committed staff. With a strong focus on community, health, and wellness, Hy-Vee strives to provide customers not just groceries but a complete regional shopping solution including bakery, pharmacy, and health products. The bakery department plays a pivotal role in delivering fresh and delicious baked goods, contributing to the overall customer experience that differentiates Hy-Vee from its competitors. The company supports its team members with a friendly working environment, growth opportunities, and a culture that fosters professionalism and customer focus. Employment type is non-exempt and expects punctuality and a commitment to company values, including following hygiene and safety guidelines. Salary details are competitive and consistent with retail bakery positions within the industry, with further specifics provided upon hiring.

The Baker position at Hy-Vee’s bakery department is crucial for maintaining the quality and availability of baked products on a daily basis. This role includes preparing and baking products according to production schedules and customer orders while ensuring continuous replenishment of bakery displays. The Baker is responsible for inspecting incoming ingredients, operating various bakery equipment such as mixers, ovens, proof boxes, and fryers, and maintaining the cleanliness and organization of the work area. Beyond baking, Bakers at Hy-Vee are the face of the department; they interact directly with customers, offering courteous and efficient service by assisting with product inquiries, fulfilling special orders, and enriching the customer experience through warmth and approachability. The role demands attention to detail, timely order prioritization, and the ability to work in a fast-paced environment that involves temperature extremes and exposure to flour and cleaning solvents. Leadership responsibilities include overseeing bakery clerks and apprentices, ensuring schedules are managed, and maintaining department safety standards. Hy-Vee Bakers must adhere strictly to company policies regarding personal hygiene, dress code, and overall workplace conduct. With a growth mindset and professionalism at the forefront, Hy-Vee Bakers are not only skilled artisans but also collaborative team members dedicated to delivering a high-quality product and an engaging shopping experience. This position is ideal for individuals who enjoy hands-on bakery work, have good physical stamina, and thrive in a customer-focused retail environment. Candidates must be at least 18 years of age and willing to undergo a pre-employment drug screening. By joining Hy-Vee, Bakers become part of a company culture that values partnerships and results-oriented efforts while fostering opportunities for career development and long-term success.

Job Requirements

  • Must be 18 years or older
  • High school diploma or equivalent
  • Over six months up to one year of bakery or related experience
  • Ability to perform physical activities including lifting up to 50 pounds occasionally and 20 pounds frequently
  • Visual acuity including color vision, depth perception, and field of vision
  • Ability to stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions
  • Must complete pre-employment drug screening
  • Adherence to company hygiene, dress, and safety guidelines
  • Reliable and punctual attendance

Job Qualifications

  • High school diploma or equivalent
  • Over six months to one year of similar or related bakery experience
  • Ability to solve practical problems with limited standardization
  • Arithmetic skills involving fractions, decimals, and percentages
  • Good communication skills for basic interviewing and guiding
  • Experience with bakery equipment preferred
  • Customer service orientation
  • Ability to work under pressure in fast-paced environments

Job Duties

  • Provide prompt, efficient and friendly customer service by showing caring and patience
  • Greet customers warmly and address them by name when possible
  • Assist customers by escorting them to products, securing out-of-reach items, loading heavy items, noting customer suggestions and enhancing the shopping experience
  • Answer telephone calls promptly and take product orders
  • Check daily orders and create production schedules
  • Prepare, bake, and fry bakery products as required
  • Inspect products for freshness and pull stale items
  • Invoice and store received products
  • Anticipate and plan product needs for current and upcoming days
  • Inspect quality and quantity of incoming products
  • Operate bakery equipment and follow maintenance protocols
  • Check signage and labels for accuracy
  • Ensure departmental safety and cleanliness
  • Lead bakery clerks and prioritize orders
  • Proof necessary items
  • Manage frozen and chilled product inventory
  • Follow sanitation procedures and maintain clean work areas
  • Adhere to personal hygiene and dress guidelines
  • Follow company policies and store directives
  • Report to work on time and as scheduled

Job Criteria

Experience

Entry Level (1-2 years)


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