
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $12.15
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Closed Holidays
Job Description
P.F. Chang's is a renowned dining establishment celebrated for its vibrant take on Asian-inspired cuisine and its commitment to delivering exceptional guest experiences. As a well-established restaurant chain, P.F. Chang's combines traditional flavors with innovative culinary techniques to create memorable meals in an inviting and dynamic atmosphere. Known for its signature dishes and attentive service, the company has built a strong reputation in the casual dining sector, attracting a diverse clientele looking for high-quality food and warm hospitality. The restaurant prides itself on fostering a positive work environment where team members are encouraged to grow professionally and contribute to a culture of celebration and teamwork.
The Backwaiter role at P.F. Chang's is an essential position within the restaurant operations, designed for individuals seeking full-time or part-time employment with flexible scheduling options. This role is pivotal in supporting the front-of-house team by ensuring that food is delivered to guests promptly and courteously, maintaining cleanliness in the dining area, and assisting with the overall service flow. Available with a competitive pay rate starting at $12.15 per hour plus tips, the position also offers an array of attractive benefits including comprehensive training, employee discounts, and opportunities for advancement within the restaurant. The Backwaiter operates at the core of guest interaction, enhancing the dining experience through efficiency, attentiveness, and a friendly demeanor.
A Backwaiter’s daily responsibilities include monitoring the expo line, running trays of food for dine-in service, and addressing guest inquiries with professionalism and warmth. The role demands a high level of multitasking and organizational skills as the Backwaiter clears and sanitizes tables, replenishes service stations, and collaborates seamlessly with other team members to maintain a smooth service environment. The position also involves operating various kitchen and service equipment such as coffee and iced tea machines and the point-of-sale system. In addition to these duties, Backwaiters are expected to assist in greeting and seating guests, answering phone calls, packaging takeout orders, and supporting beverage preparation and responsible alcohol service when required.
Ideal candidates for this role are those who possess a strong work ethic, excellent communication abilities, and the capacity to thrive in a fast-paced, team-oriented setting. Physical stamina is important as the position requires standing, walking, bending, and lifting up to 30 pounds repeatedly throughout a shift. P.F. Chang's emphasizes continuous learning and provides on-the-job training to equip Backwaiters with the necessary skills to excel. The company values individuals who are passionate about service, eager to contribute to a positive dining environment, and motivated to grow within the organization.
Working at P.F. Chang's offers more than just a job; it provides a meaningful experience where employees are part of a community dedicated to the company’s purpose: To Celebrate Life. Family. Food. The emphasis on internal promotion ensures that team members have clear pathways for career development, making this an ideal opportunity for those looking to build long-term careers in the hospitality industry. P.F. Chang's commitment to its team members extends beyond the workplace by offering competitive compensation, flexible hours, and benefits that cater to both part-time and full-time employees based on eligibility. The restaurant is typically closed on major holidays such as Thanksgiving and Christmas, allowing employees valuable time with their families.
If you are passionate about hospitality, enjoy working in a dynamic and supportive environment, and want to be part of a team that values dedication and enthusiasm, P.F. Chang's Backwaiter position is an excellent opportunity to consider. The company encourages interested candidates to apply promptly, highlighting that no prior experience is required as training will be provided, making it accessible for individuals looking to start a rewarding career in the restaurant industry.
The Backwaiter role at P.F. Chang's is an essential position within the restaurant operations, designed for individuals seeking full-time or part-time employment with flexible scheduling options. This role is pivotal in supporting the front-of-house team by ensuring that food is delivered to guests promptly and courteously, maintaining cleanliness in the dining area, and assisting with the overall service flow. Available with a competitive pay rate starting at $12.15 per hour plus tips, the position also offers an array of attractive benefits including comprehensive training, employee discounts, and opportunities for advancement within the restaurant. The Backwaiter operates at the core of guest interaction, enhancing the dining experience through efficiency, attentiveness, and a friendly demeanor.
A Backwaiter’s daily responsibilities include monitoring the expo line, running trays of food for dine-in service, and addressing guest inquiries with professionalism and warmth. The role demands a high level of multitasking and organizational skills as the Backwaiter clears and sanitizes tables, replenishes service stations, and collaborates seamlessly with other team members to maintain a smooth service environment. The position also involves operating various kitchen and service equipment such as coffee and iced tea machines and the point-of-sale system. In addition to these duties, Backwaiters are expected to assist in greeting and seating guests, answering phone calls, packaging takeout orders, and supporting beverage preparation and responsible alcohol service when required.
Ideal candidates for this role are those who possess a strong work ethic, excellent communication abilities, and the capacity to thrive in a fast-paced, team-oriented setting. Physical stamina is important as the position requires standing, walking, bending, and lifting up to 30 pounds repeatedly throughout a shift. P.F. Chang's emphasizes continuous learning and provides on-the-job training to equip Backwaiters with the necessary skills to excel. The company values individuals who are passionate about service, eager to contribute to a positive dining environment, and motivated to grow within the organization.
Working at P.F. Chang's offers more than just a job; it provides a meaningful experience where employees are part of a community dedicated to the company’s purpose: To Celebrate Life. Family. Food. The emphasis on internal promotion ensures that team members have clear pathways for career development, making this an ideal opportunity for those looking to build long-term careers in the hospitality industry. P.F. Chang's commitment to its team members extends beyond the workplace by offering competitive compensation, flexible hours, and benefits that cater to both part-time and full-time employees based on eligibility. The restaurant is typically closed on major holidays such as Thanksgiving and Christmas, allowing employees valuable time with their families.
If you are passionate about hospitality, enjoy working in a dynamic and supportive environment, and want to be part of a team that values dedication and enthusiasm, P.F. Chang's Backwaiter position is an excellent opportunity to consider. The company encourages interested candidates to apply promptly, highlighting that no prior experience is required as training will be provided, making it accessible for individuals looking to start a rewarding career in the restaurant industry.
Job Requirements
- No prior experience required
- Must be at least 18 years old
- Possess or obtain a current Food Handler's Card, where applicable
- Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
- Strong multitasking skills
- Excellent communication skills
- Ability to work effectively in a team-oriented environment
Job Qualifications
- Excellent communication skills
- Ability to multitask effectively in a fast-paced environment
- Ability to remain calm under pressure
- Strong teamwork and collaboration skills
- Customer service orientation
- Ability to operate kitchen and POS equipment
- High school diploma or equivalent preferred but not required
Job Duties
- Deliver food to guests efficiently and ensure all requests are met
- Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
- Clear and sanitize tables, seating, and floors according to restaurant standards
- Retrieve and transport dirty dishes to the dishwashing station
- Restock and clean service stations as needed
- Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
- Interact courteously with guests and notify managers of quality or service concerns
- Follow company policies, dress code, and safety procedures
- Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
- Support with beverage preparation and responsible alcohol service when required
Job Criteria
Experience
No experience required
Job Location
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