Backwaiter

P.F. Chang's is a renowned American restaurant chain specializing in Asian-inspired cuisine, celebrated for its vibrant atmosphere, exceptional food quality, and unique dining experience. Founded with a mission to celebrate life, family, and food, P.F. Chang's offers guests a memorable experience through its fresh, bold flavors and creative menu options. As an industry leader in casual dining, P.F. Chang's operates numerous locations across the United States and internationally, with a strong commitment to customer service and employee development. The company fosters a collaborative work environment, emphasizing growth opportunities and a supportive team-oriented culture.

P.F. Chang's is currently hiring for the position of Backwaiter, available on both a full-time and part-time basis. This role is vital in supporting restaurant operations by ensuring that guests receive their orders promptly and courteously, contributing to an outstanding dining experience. Backwaiters play a key part in maintaining the cleanliness and organization of the dining area, including service stations, tables, and floors. The position offers a competitive starting wage of $7.20 per hour, plus tips, with pay adjusted based on experience.

The Backwaiter serves as an important team member responsible for delivering food efficiently, monitoring the expo line, assisting guests with inquiries, and supporting the front-of-house staff in various capacities such as greeting guests, seating, answering phones, and packaging takeout orders when needed. This role requires excellent interpersonal skills, the ability to multitask in a fast-paced environment, and a strong focus on customer service excellence. Training is provided to all new hires, making this position accessible to individuals seeking to start or advance their career in the hospitality industry.

P.F. Chang's emphasizes promoting from within, providing paid on-the-job training, and offering flexible scheduling to accommodate team members' needs. The company values its employees by offering exclusive team member discounts, an employee referral program, and competitive pay. Most locations close on Thanksgiving and Christmas to allow staff to spend holidays with family, further highlighting the company's commitment to work-life balance.

In addition to the standard benefits, qualifying team members may be eligible for a 401(k) retirement plan based on hours worked, as well as medical, dental, and vision insurance. Paid sick leave is also available in qualifying jurisdictions, providing valuable support for employee health and wellbeing. Overall, P.F. Chang's offers a rewarding work environment where team members can grow professionally while contributing to a dynamic dining experience that delights guests every day.