Backwaiter

P.F. Chang's is a renowned casual dining restaurant chain that specializes in offering contemporary Asian cuisine with a focus on fresh ingredients and bold flavors. Founded in 1993, P.F. Chang's has grown to become one of the leading restaurant brands in the United States and internationally, known for its inviting atmosphere, authentic dishes, and exceptional customer service. As part of its commitment to both guests and employees, P.F. Chang's emphasizes a culture that celebrates life, family, and food, fostering a supportive and dynamic workplace environment.

The company is currently hiring for the position of Backwaiter, offering both full-time and part-time hourly roles. The pay for this position starts at $2.13 per hour plus tips, with pay rates adjusted based on experience. This role is integral to the restaurant's operations because the Backwaiter supports the dining experience by ensuring that guests receive their food promptly and courteously, maintaining the cleanliness and readiness of the dining area and service stations, and assisting other staff to deliver seamless service. This position is ideal for individuals seeking to enter the hospitality industry or those looking to grow within a reputable restaurant brand that promotes from within and provides opportunities for advancement.

Backwaiters at P.F. Chang's receive comprehensive on-the-job training, empowering them to excel in a fast-paced environment while delivering excellent customer service. The role requires physical stamina and multi-tasking abilities, as the Backwaiter must efficiently deliver food orders, clear and sanitize tables, restock supplies, and operate kitchen equipment such as coffee machines and POS systems. Moreover, Backwaiters interact courteously with guests and collaborate closely with front-of-house and kitchen teams to maintain smooth restaurant operations. Being a team-oriented position, the Backwaiter plays a key role in ensuring guests have an exceptional dining experience by addressing their needs promptly and supporting other team members as necessary.

In addition to competitive pay, P.F. Chang's offers a variety of benefits to its employees, making it an attractive employer in the restaurant industry. Benefits include flexible scheduling, paid training, discounted meals, and exclusive team member discounts. The restaurant also recognizes the importance of work-life balance, being closed on Thanksgiving and Christmas at most locations. For qualifying team members, additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in certain jurisdictions are available.

Working as a Backwaiter at P.F. Chang's provides an opportunity to join a passionate team where meaningful work meets a supportive culture. The company places high value on communication skills, professionalism, and the ability to remain calm under pressure, all essential qualities for delivering the high standards of customer service expected. Whether a candidate is new to the hospitality industry or experienced, P.F. Chang's fosters growth through the promotion-from-within philosophy and encourages employees to develop their skills and advance their careers within the company.