Backwaiter

P.F. Chang's is a renowned restaurant chain specializing in innovative and flavorful Asian cuisine. Known for its vibrant atmosphere, exceptional service, and commitment to quality, P.F. Chang's has become a favorite destination for guests seeking a unique dining experience. As a global company with numerous locations, P.F. Chang's offers a dynamic work environment for team members who are passionate about hospitality and delivering memorable experiences to customers. The company strongly emphasizes its core values such as teamwork, integrity, and respect, creating a supportive and inclusive workplace.

This job opening is for the position of Backwaiter, available in both full-time and part-time roles, with pay starting at $5.50 per hour plus tips, depending on experience. The Backwaiter plays an essential role in supporting restaurant operations by ensuring that food is delivered promptly and courteously, dining areas remain clean and welcoming, and service stations are well maintained. This role is perfect for individuals who enjoy working in a fast-paced environment and thrive in teamwork-oriented settings. P.F. Chang's offers paid on-the-job training to help new team members quickly become familiar with restaurant procedures and standards. The company also prioritizes employee growth by offering opportunities for advancement within the organization, recognizing and promoting talent from within. Team members benefit from flexible scheduling options, allowing for a work-life balance that suits their individual needs.

In addition to the engaging work environment, P.F. Chang's provides an attractive benefits package. All team members receive competitive pay, discounted meals, exclusive team member discounts, and access to an employee referral program. Most locations close on Thanksgiving and Christmas, giving staff valuable time off during the holidays. For qualifying team members who meet specific hour requirements, additional benefits include a 401(k) retirement plan, comprehensive medical, dental, and vision insurance, as well as paid sick leave in areas where applicable.

Working as a Backwaiter at P.F. Chang's entails a variety of responsibilities. The role requires delivering food to guests efficiently while ensuring all their requests are met with a welcoming attitude. Backwaiters must monitor the expo line to help run trays for dine-in customers, assist guests with inquiries, and maintain cleanliness by clearing and sanitizing tables, seating, and floors according to restaurant standards. Further duties include retrieving dirty dishes and transporting them to the dishwashing station, restocking, and cleaning service stations, and operating kitchen equipment such as coffee and iced tea machines and the point-of-sale system. Backwaiters also support guest interactions by notifying managers of any service concerns and adhering to company policies, dress code, and safety procedures. Additional tasks may involve greeting and seating guests, answering phone calls, packaging takeout orders, assisting with beverage preparation, and supporting responsible alcohol service when needed.

This role does not require prior experience, as initial training is provided on the job. Ideal candidates must be at least 18 years old and possess or be willing to obtain a current Food Handler's Card where applicable. Physical requirements include the ability to stand, reach, bend, balance, and repeatedly lift objects weighing up to 30 pounds during a shift. Strong multitasking skills, effective communication, and the ability to remain calm under pressure are crucial to success in this position. P.F. Chang's invites individuals who are enthusiastic about working in a vibrant team environment and delivering high-quality guest service to apply and become a part of a company dedicated to celebrating life, family, and food.