Backwaiter

P.F. Chang's is a renowned upscale casual dining restaurant chain that has earned a reputation for its distinctive Asian cuisine, exceptional service, and vibrant dining atmosphere. Established with a commitment to quality and a passion for innovation, P.F. Chang's has become a favorite destination for food lovers seeking a memorable dining experience. The restaurant emphasizes fresh, high-quality ingredients and a menu that blends traditional Asian flavors with contemporary culinary styles. With locations across the United States and internationally, P.F. Chang's is dedicated to delivering excellence in both food and customer service in a welcoming environment.

The opportunity at P.F. Chang's is for the position of Backwaiter, a vital role dedicated to supporting the restaurant's daily operations and enhancing guest satisfaction. This position is available for both full-time and part-time hourly team members. Compensation for the role starts at $2.33 per hour plus tips, with pay based on experience. Backwaiters play an essential role in the fast-paced restaurant setting by ensuring timely food delivery to guests, maintaining cleanliness in the dining room, supporting service stations, and assisting in guest service when needed.

A Backwaiter at P.F. Chang's must possess excellent customer service skills to ensure every guest has an exceptional dining experience. Responsibilities include delivering food promptly and courteously, monitoring meal orders on the expo line, running trays, clearing and sanitizing tables, and replenishing service stations. The role also involves operating kitchen equipment such as coffee and iced tea machines, as well as POS systems. Attention to detail and teamwork are critical, as the Backwaiter liaises effectively with both front-of-house staff and kitchen teams. The position demands physical stamina, a positive attitude, and an ability to multitask in a fast-paced environment.

P.F. Chang's offers comprehensive training to all team members, including paid on-the-job training, to support newcomers without prior experience. The company values employee growth, with opportunities for advancement and a clear path for promotion within the organization. The working environment is focused on teamwork, respect, and dedication to quality service. Benefits for all team members include competitive pay, flexible schedules, employee discounts, referral programs, and most locations observe holidays such as Thanksgiving and Christmas by closing. Additionally, qualifying team members can access a 401(k) retirement plan, medical, dental, and vision insurance, as well as paid sick leave in qualifying jurisdictions.

Joining P.F. Chang's means being part of a passionate community motivated by the company’s purpose: To Celebrate Life. Family. Food. It provides a fulfilling and dynamic workplace where employees can grow professionally while contributing to creating memorable experiences for guests. This position is excellent for individuals seeking a fun, fast-paced environment with opportunities to develop skills in hospitality and customer service.