Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $8.75 - $12.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based Asian-themed casual dining restaurant chain, recognized for delivering exceptional dining experiences through its unique blend of Asian cuisine and welcoming ambiance. Established with a commitment to quality and innovation, P.F. Chang's has grown into a household name with locations nationwide and internationally. The company prides itself on a culture that values its team members, offering opportunities for professional growth within a dynamic and fast-paced environment. With a focus on customer satisfaction and operational excellence, P.F. Chang's continually seeks passionate individuals to join its team and contribute to its legacy of celebrating life, family, and food.

The role of a Backwaiter at P.F. Chang's is essential to maintaining the high standards of service the restaurant is known for. This position involves supporting restaurant operations by promptly and courteously delivering food to guests, assisting with dining room cleanliness, and ensuring that service stations are well-maintained. Backwaiters play a vital role in enhancing the guest experience by responding to requests efficiently and maintaining the overall flow of service in the dining area. P.F. Chang's offers competitive pay starting at $2.13 per hour plus tips, with compensation based on experience. Both full-time and part-time positions are available, making this an excellent opportunity for those seeking flexible work schedules.

In addition to competitive pay, team members at P.F. Chang's benefit from a comprehensive package that includes flexible scheduling, paid on-the-job training, and numerous opportunities for advancement since the company promotes from within. Employees enjoy perks such as discounted meals, participation in an employee referral program, and exclusive team member discounts. Most locations are closed on Thanksgiving and Christmas, promoting work-life balance around major holidays. Eligible team members can also access a 401(k) retirement plan, medical, dental, and vision insurance, as well as paid sick leave in qualifying jurisdictions based on the hours worked.

This role requires strong multitasking abilities, excellent communication skills, and the capacity to work effectively in a team-oriented, high-pressure environment. Candidates must be able to stand, reach, bend, and lift objects up to 30 pounds repeatedly during their shift. There is no prior experience required as comprehensive training is provided, making this an ideal entry-level position for individuals eager to begin or grow their career in the hospitality industry. The Backwaiter position at P.F. Chang's is more than just a job; it is a meaningful role where team members contribute to creating memorable guest experiences while advancing their own professional development within a supportive organizational culture.

Job Requirements

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card where applicable
  • Strong multitasking skills
  • Excellent communication skills
  • Ability to remain calm under pressure
  • Ability to work effectively in a fast-paced, team-oriented environment

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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