Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $9.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

Our establishment is a well-known and respected restaurant brand dedicated to providing exceptional dining experiences for guests through outstanding service and quality food. With a focus on fostering a welcoming and vibrant atmosphere, we take pride in our commitment to celebrating life, family, and food. Our team members are at the heart of our success, and we offer a supportive, team-oriented work environment where employees can grow and thrive. We are currently hiring for the position of Backwaiter, available for both full-time and part-time hourly employment.

The Backwaiter plays a crucial role in supporting the overall restaurant operations by ensuring that food is delivered promptly and courteously to guests. This position is vital for maintaining a smooth and efficient dining experience, as the Backwaiter assists with multiple tasks such as supporting dining room cleanliness, maintaining service stations, and helping with guest inquiries. The role requires strong multitasking skills, the ability to work in a fast-paced environment, and excellent communication abilities to provide superior customer service. New hires will receive paid training that equips them with all necessary knowledge and skills to succeed. Additionally, the position offers opportunities for advancement, as we promote from within and encourage our team members to build lasting careers with us. The Backwaiter position contributes directly to creating positive guest experiences by supporting various facets of restaurant operations, including assisting with beverage preparation and responsible alcohol service when required, running food trays to guests, clearing tables, and even helping with packaging takeout orders.

We offer competitive pay along with flexible scheduling to accommodate different lifestyles and commitments. Employees benefit from discounted meals, an employee referral program, and exclusive team member discounts. Most locations are closed on Thanksgiving and Christmas, acknowledging the importance of family and holidays. For qualifying team members, benefits include a 401(k) retirement plan based on hours worked, and medical, dental, and vision insurance. Paid sick leave is provided in qualifying jurisdictions, further supporting the wellbeing of our team.

Working with us means being part of a passionate community that embraces meaningful work motivated by our core purpose: To Celebrate Life. Family. Food. We value dedication, enthusiasm, and a desire to contribute to an outstanding restaurant experience for all guests. If you are looking for an entry-level position with room for growth, a supportive team environment, and excellent benefits, this Backwaiter role is an ideal opportunity to start or continue your career in hospitality and food service.

Job Requirements

  • Must be at least 18 years old
  • No prior experience required
  • Possess or obtain a current Food Handler's Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift
  • Strong multitasking skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills
  • Ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift
  • Strong multitasking skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills
  • Ability to remain calm under pressure
  • Possess or obtain a current Food Handler's Card, where applicable

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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