Backwaiter

P.F. Chang's is a renowned American restaurant chain specializing in Asian cuisine, famous for its innovative dishes and exceptional dining experience. As a leading name in the casual dining industry, P.F. Chang's combines the art of Asian cooking with a welcoming atmosphere, making it a destination for food lovers seeking high-quality meals and excellent service. With locations across the United States and internationally, P.F. Chang's is committed to delivering memorable restaurant experiences that celebrate life, family, and food.

P.F. Chang's is currently hiring Backwaiters for both full-time and part-time hourly positions. The hourly pay for this role starts at $2.13 plus tips, with the pay rate varying based on experience. The company promotes a culture that values its team members, offering competitive compensation, flexible scheduling, and opportunities for professional growth and advancement. As a member of the P.F. Chang's team, employees receive comprehensive benefits such as paid on-the-job training, discounted meals, and referral bonuses. In addition, eligible team members can take advantage of medical, dental, and vision insurance, a 401(k) retirement plan based on hours worked, and paid sick leave in qualifying jurisdictions. The restaurant is also closed on Thanksgiving and Christmas at most locations, giving team members important holidays off.

The role of the Backwaiter is essential to the smooth operation of the restaurant and ensuring an excellent guest experience. Backwaiters are responsible for supporting restaurant operations by delivering food promptly and courteously to guests, maintaining cleanliness in the dining area, and managing service stations efficiently. This role requires excellent multitasking skills, the ability to work well under pressure, and strong communication abilities. The Backwaiter helps monitor food flow from the kitchen, assists guests with inquiries, and supports the team during busy periods by aiding in seating, greeting customers, and assisting with takeout orders.

The position demands physical stamina, as Backwaiters must frequently stand, reach, bend, balance, and lift objects weighing up to 30 pounds during their shift. No prior experience is required since P.F. Chang's provides comprehensive training to prepare team members for their responsibilities. Candidates must be at least 18 years old and, where applicable, obtain a current Food Handler’s Card to comply with safety and health regulations. Additionally, the Backwaiter role involves some operation of kitchen equipment such as coffee and iced tea machines, along with point of sale (POS) systems.

Working at P.F. Chang's is more than just taking on a job – it is becoming part of a passionate team dedicated to celebrating life through food and family. The company fosters a supportive work environment where employees have access to growth opportunities and a network of exclusive team member benefits. By joining P.F. Chang's, individuals become part of a vibrant culture motivated by purpose and teamwork, contributing directly to guests' positive dining experiences and the restaurant’s success.