Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.22
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
wellness programs
Local discounts
Employee rates on hotel stays
401K with company match

Job Description

Willows Lodge, situated in the picturesque setting of Woodinville, Washington, is a premier hospitality establishment that offers guests an idyllic escape just 30 minutes from Seattle. Proudly operating under the umbrella of Pyramid Global Hospitality, Willows Lodge features 84 inviting guest rooms, 7 versatile meeting rooms, and an expansive 5,000 square feet of meeting space, making it ideal for both leisure and business travelers. This property is steeped in the rich tradition of hospitality excellence, combining a tranquil ambiance with sophisticated amenities, including an on-site spa. The serene surroundings of Washington's wine country complement its comfortable accommodations and upscale meeting facilities, providing guests with a unique blend of relaxation and professional convenience.

Pyramid Global Hospitality, the parent company, is known worldwide for its commitment to a People First culture that values employees as its greatest asset. With over 230 properties globally, Pyramid Global Hospitality embraces diversity, fosters growth, and prioritizes employee wellbeing. This ethos is evident in the robust benefits and career development opportunities offered to team members across every property, including Willows Lodge. Employees at Pyramid Global Hospitality enjoy comprehensive health insurance, retirement plans with company match, paid time off, and exclusive perks such as wellness programs, local discounts, and discounted hotel stays. This supportive environment seeks to build meaningful relationships within the workforce and empower staff at all levels to progress professionally.

The role of Backwaiter at Willows Lodge is a fantastic entry point for those aspiring to build a career in the restaurant and hospitality industry. This position is critical to the overall dining experience as it supports the service team in delivering exceptional hospitality to guests. The Backwaiter is tasked with maintaining the restaurant’s cleanliness and organization, ensuring that serving stations are well-stocked, assisting in table clearing and resetting, and supporting continuous service efforts. Working closely with servers, kitchen, and bar staff, the Backwaiter helps create a seamless and welcoming dining environment. This role is best suited for individuals with an engaging personality who thrive in a fast-paced setting and are passionate about contributing to memorable guest experiences.

As part of the Willows Lodge team, Backwaiters are encouraged to explore growth opportunities and develop their skills in an environment that celebrates achievements and values collaboration. The position requires someone who can work efficiently under pressure, communicate effectively, and possess knowledge of wine, beer, cocktails, and spirits. This role not only offers a competitive hourly wage of $19.22 but also the chance to become an integral part of a globally recognized company dedicated to excellence in hospitality. Joining Willows Lodge means becoming part of a supportive, inclusive, and dynamic team that equips its members for long-term success while embracing the unique charm of the Woodinville community.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a food and beverage or hospitality role preferred but not required
  • Ability to stand and walk for extended periods
  • Strong interpersonal skills
  • Flexibility to work various shifts including evenings, weekends, and holidays
  • Reliable transportation to work
  • Ability to follow health and safety regulations

Job Qualifications

  • Engaging and welcoming personality
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills
  • Ability to lift and carry 25 lbs regularly

Job Duties

  • Greet guests as they arrive or move about the restaurant area
  • Maintains proper and adequate set-up of the server stations
  • Assist the servers in maintaining clean available tables for arriving guests
  • Assist servers with continual service details
  • Maintain the cleanliness of the restaurant area
  • Be the master of the restaurant, understanding the details of the operation
  • Work collaboratively with other restaurant servers and kitchen/bar staff

Job Criteria

Experience

Entry Level (1-2 years)


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