
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $12.15
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned American restaurant chain specializing in Asian cuisine, operating numerous locations across the United States and internationally. Known for its vibrant atmosphere, exceptional service, and expertly crafted dishes that blend traditional Asian flavors with modern culinary techniques, P.F. Chang's has established itself as a leader within the casual dining segment. Employees at P.F. Chang's are part of a dedicated team driven to provide meaningful dining experiences that celebrate life, family, and food. The company culture emphasizes growth opportunities, teamwork, and a passion for delivering excellence to its guests.
The Backwaiter role at P.F. Chang's is essential in ensuring smooth and efficient restaurant operations. This position supports the front-of-house team by promptly delivering food to guests while maintaining courteous service standards. The Backwaiter also plays a crucial part in maintaining the cleanliness and readiness of the dining environment by assisting with table clearing, sanitizing seating areas, and transporting dishes to the dishwashing station. This full-time or part-time hourly position offers competitive pay starting at $12.15 per hour, plus tips, along with paid on-the-job training and flexible scheduling to accommodate a variety of lifestyles and commitments.
Beyond the primary delivery and support tasks, Backwaiters at P.F. Chang's are empowered to contribute to an outstanding guest experience by responding to customer inquiries and collaborating closely with servers and managers to address any concerns. Additionally, they help maintain service stations and operate equipment like coffee and iced tea machines, showcasing the multifaceted nature of this role. P.F. Chang's commits to promoting from within, providing Backwaiters with significant opportunities for career advancement. The company also offers an impressive benefits package, including discounted meals, employee referral programs, exclusive team member discounts, and time off on major holidays such as Thanksgiving and Christmas at most locations. Eligible team members may receive further benefits like medical, dental, and vision insurance as well as a 401(k) retirement plan based on hours worked.
This role is ideal for individuals who thrive in fast-paced environments, enjoy multitasking, and have a passion for customer service. No prior experience is necessary as comprehensive training is provided, making it accessible for newcomers to the restaurant industry. Strong communication skills and the ability to remain calm under pressure are critical for success in this position. The Backwaiter role is truly a gateway to becoming an integral part of P.F. Chang's vibrant team, where every member helps celebrate life through family, food, and fabulous experiences. If you are motivated to join a company that values its employees and promotes a culture of meaningful work, this opportunity at P.F. Chang's is worth exploring.
The Backwaiter role at P.F. Chang's is essential in ensuring smooth and efficient restaurant operations. This position supports the front-of-house team by promptly delivering food to guests while maintaining courteous service standards. The Backwaiter also plays a crucial part in maintaining the cleanliness and readiness of the dining environment by assisting with table clearing, sanitizing seating areas, and transporting dishes to the dishwashing station. This full-time or part-time hourly position offers competitive pay starting at $12.15 per hour, plus tips, along with paid on-the-job training and flexible scheduling to accommodate a variety of lifestyles and commitments.
Beyond the primary delivery and support tasks, Backwaiters at P.F. Chang's are empowered to contribute to an outstanding guest experience by responding to customer inquiries and collaborating closely with servers and managers to address any concerns. Additionally, they help maintain service stations and operate equipment like coffee and iced tea machines, showcasing the multifaceted nature of this role. P.F. Chang's commits to promoting from within, providing Backwaiters with significant opportunities for career advancement. The company also offers an impressive benefits package, including discounted meals, employee referral programs, exclusive team member discounts, and time off on major holidays such as Thanksgiving and Christmas at most locations. Eligible team members may receive further benefits like medical, dental, and vision insurance as well as a 401(k) retirement plan based on hours worked.
This role is ideal for individuals who thrive in fast-paced environments, enjoy multitasking, and have a passion for customer service. No prior experience is necessary as comprehensive training is provided, making it accessible for newcomers to the restaurant industry. Strong communication skills and the ability to remain calm under pressure are critical for success in this position. The Backwaiter role is truly a gateway to becoming an integral part of P.F. Chang's vibrant team, where every member helps celebrate life through family, food, and fabulous experiences. If you are motivated to join a company that values its employees and promotes a culture of meaningful work, this opportunity at P.F. Chang's is worth exploring.
Job Requirements
- No prior experience required
- Must be at least 18 years old
- Possess or obtain a current Food Handler's Card, where applicable
- Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
- Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
- Excellent communication skills and ability to remain calm under pressure
Job Qualifications
- Good communication skills
- Ability to work in a fast-paced, team-oriented environment
- Ability to multitask efficiently
- Customer service orientation
- Ability to remain calm under pressure
- Basic knowledge of food safety practices
- High school diploma or equivalent is preferred but not mandatory
Job Duties
- Deliver food to guests efficiently and ensure all requests are met
- Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
- Clear and sanitize tables, seating, and floors according to restaurant standards
- Retrieve and transport dirty dishes to the dishwashing station
- Restock and clean service stations as needed
- Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
- Interact courteously with guests and notify managers of quality or service concerns
- Follow company policies, dress code, and safety procedures
- Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
- Support with beverage preparation and responsible alcohol service when required
Job Criteria
Experience
No experience required
Job Location
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