Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $14.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American restaurant chain that specializes in Asian cuisine, blending traditional flavors with modern culinary innovation. Established with a commitment to quality and guest satisfaction, P.F. Chang's has grown to become a favorite dining destination for individuals seeking an exceptional dining experience marked by vibrant flavors, warm hospitality, and a welcoming atmosphere. The restaurant prides itself on creating a fun and dynamic workplace culture where team members are treated with respect and valued for their contributions to the brand’s success. This establishment offers competitive pay, flexible scheduling, and opportunities for advancement, supporting both full-time and part-time team members throughout their careers. In addition to competitive hourly wages and tips, P.F. Chang’s emphasizes employee development through paid on-the-job training and exclusive team member discounts, making it an attractive option for those looking to build a career in the hospitality industry. The company maintains high standards of service and operational excellence, ensuring each guest’s visit is memorable and enjoyable. With a firm commitment to celebrating life, family, and food, P.F. Chang’s fosters a community where employees can thrive personally and professionally.

The role of a Backwaiter at P.F. Chang's is crucial in maintaining smooth restaurant operations and providing exceptional guest service. The Backwaiter is responsible for supporting the front-of-house team by delivering food promptly to guests, assisting with the cleanliness and organization of dining areas, and maintaining service stations efficiently. This position requires a proactive approach to customer service, as well as the ability to multitask in a fast-paced environment. Backwaiters interact courteously with guests, assist with seating and takeout orders when necessary, and help ensure that the restaurant maintains its high standards of safety and cleanliness. Whether working full-time or part-time, team members in this role receive comprehensive training and support to succeed and grow within the company. The position offers a competitive hourly wage starting at $5.49 plus tips, with benefits such as flexible scheduling, employee referral programs, and paid sick leave for qualifying employees. Team members are also provided with exclusive discounts and the opportunity to participate in retirement plans and insurance programs based on hours worked. By joining P.F. Chang's as a Backwaiter, individuals become part of a passionate team dedicated to celebrating life through exceptional food and memorable dining experiences, making this more than just a job—it’s a chance to be part of a vibrant, purpose-driven community.

Job Requirements

  • No prior experience required-training is provided
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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