
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $10.75 - $15.50
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
closed on Thanksgiving and Christmas
Job Description
P.F. Chang's is a renowned American-based restaurant chain specializing in Asian-inspired cuisine. Known for its upscale casual dining experience, the company combines traditional Chinese flavors with innovative culinary techniques to offer guests an exceptional dining encounter. With a presence in multiple locations across the United States and internationally, P.F. Chang's emphasizes high-quality ingredients, excellent service, and vibrant ambiance to create memorable meals for its patrons. The restaurant prides itself on fostering a welcoming and dynamic work environment where team members are valued and career growth is encouraged. The organization offers a wide range of benefits designed to support the personal and professional lives of its employees, underscoring its commitment to work-life balance and employee well-being. Employment opportunities are available in both full-time and part-time hourly capacities, providing flexible options for various lifestyles and schedules. The pay range for the position of Backwaiter is $2.13 per hour plus tips, with the pay dependent on experience and the role's responsibilities.
The Backwaiter role at P.F. Chang's is integral to ensuring smooth restaurant operations and delivering outstanding guest service. This role focuses primarily on supporting the front-of-house team by efficiently delivering food to guests, maintaining cleanliness and organization within the dining room and service stations, and assisting with various guest requests and operational tasks. A successful Backwaiter must possess excellent communication skills, the ability to multitask in a fast-paced environment, and a positive attitude that contributes to a welcoming atmosphere. Responsibilities include monitoring the expo line, running trays of food for dine-in customers, clearing and sanitizing tables, managing restaurant equipment such as coffee and iced tea machines, and assisting in beverage preparation and responsible alcohol service when needed. The position demands physical endurance, with the need to stand for extended periods, lift objects up to 30 pounds, and navigate the floor efficiently.
More than just a job, working at P.F. Chang's means becoming part of a passionate community driven by a purpose: To Celebrate Life, Family, and Food. The company actively promotes from within and offers numerous opportunities for career advancement. Benefits like paid on-the-job training, flexible scheduling, and exclusive team member discounts enhance the employee experience. Particularly noteworthy are the benefits offered to qualifying team members, including 401(k) retirement plans and comprehensive medical, dental, and vision insurance. The company also observes key holidays by closing on Thanksgiving and Christmas at most locations, highlighting their concern for employee well-being during important family times.
This position is ideal for individuals who enjoy engaging with guests, thrive in a collaborative workplace, and seek a stimulating yet supportive role within a reputable and growing restaurant chain. Whether you are beginning your career in the restaurant industry or looking to join a company that values your contribution and invests in your growth, P.F. Chang's Backwaiter position offers an excellent opportunity to gain meaningful experience in hospitality and customer service.
The Backwaiter role at P.F. Chang's is integral to ensuring smooth restaurant operations and delivering outstanding guest service. This role focuses primarily on supporting the front-of-house team by efficiently delivering food to guests, maintaining cleanliness and organization within the dining room and service stations, and assisting with various guest requests and operational tasks. A successful Backwaiter must possess excellent communication skills, the ability to multitask in a fast-paced environment, and a positive attitude that contributes to a welcoming atmosphere. Responsibilities include monitoring the expo line, running trays of food for dine-in customers, clearing and sanitizing tables, managing restaurant equipment such as coffee and iced tea machines, and assisting in beverage preparation and responsible alcohol service when needed. The position demands physical endurance, with the need to stand for extended periods, lift objects up to 30 pounds, and navigate the floor efficiently.
More than just a job, working at P.F. Chang's means becoming part of a passionate community driven by a purpose: To Celebrate Life, Family, and Food. The company actively promotes from within and offers numerous opportunities for career advancement. Benefits like paid on-the-job training, flexible scheduling, and exclusive team member discounts enhance the employee experience. Particularly noteworthy are the benefits offered to qualifying team members, including 401(k) retirement plans and comprehensive medical, dental, and vision insurance. The company also observes key holidays by closing on Thanksgiving and Christmas at most locations, highlighting their concern for employee well-being during important family times.
This position is ideal for individuals who enjoy engaging with guests, thrive in a collaborative workplace, and seek a stimulating yet supportive role within a reputable and growing restaurant chain. Whether you are beginning your career in the restaurant industry or looking to join a company that values your contribution and invests in your growth, P.F. Chang's Backwaiter position offers an excellent opportunity to gain meaningful experience in hospitality and customer service.
Job Requirements
- No prior experience required
- Must be at least 18 years old
- Possess or obtain a current Food Handler's Card where applicable
- Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
- Strong multitasking skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Excellent communication skills
- Ability to remain calm under pressure
Job Qualifications
- No prior experience required
- Must be at least 18 years old
- Possess or obtain a current Food Handler's Card where applicable
- Strong multitasking skills
- Excellent communication skills
- Ability to remain calm under pressure
- Ability to work effectively in a fast-paced, team-oriented environment
Job Duties
- Deliver food to guests efficiently and ensure all requests are met
- Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
- Clear and sanitize tables, seating, and floors according to restaurant standards
- Retrieve and transport dirty dishes to the dishwashing station
- Restock and clean service stations as needed
- Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
- Interact courteously with guests and notify managers of quality or service concerns
- Follow company policies, dress code, and safety procedures
- Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
- Support with beverage preparation and responsible alcohol service when required
Job Criteria
Experience
No experience required
Job Location
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