Backwaiter

P.F. Chang's is a renowned casual dining restaurant chain known for serving contemporary Asian cuisine with a creative approach. Established with the vision to celebrate life, family, and food, P.F. Chang's has built a strong reputation for quality, hospitality, and innovation in their culinary offerings and dining experience. With locations across the United States and internationally, the company prides itself on delivering exceptional guest experiences through its friendly and efficient team members. P.F. Chang's fosters a welcoming environment that values diversity, growth, and collaboration among its workforce.

This particular role is for an hourly Backwaiter position at P.F. Chang's, offering a pay range starting at $12.15 per hour plus tips, with the final pay rate determined by experience. The employment opportunities include both full-time and part-time positions, providing flexibility for individuals seeking various scheduling needs. As a Backwaiter, the individual will play a crucial role in supporting the restaurant's operations by delivering food promptly to guests, assisting with keeping the dining area clean and organized, and maintaining service stations to ensure smooth workflow. The position is entry-level, with no prior experience required since training is provided to all new hires, making it accessible for individuals starting a career in the restaurant industry.

The Backwaiter is expected to contribute to creating an excellent guest experience by ensuring courteous service, timely food delivery, and assisting team members with various operational tasks. Duties include running food trays from the kitchen to tables, monitoring the expo line, clearing and sanitizing tables and floors according to the restaurant’s standards, restocking service stations, and operating basic kitchen equipment such as coffee machines and POS systems. Additionally, the Backwaiter may assist with greeting and seating guests, answering phones, packaging takeout orders, and supporting beverage preparation including responsible alcohol service if needed.

P.F. Chang's places great emphasis on employee development and workplace satisfaction. The company offers competitive pay, flexible scheduling, and paid on-the-job training. There are numerous opportunities for career advancement as P.F. Chang's promotes from within. Employees benefit from discounted meals, referral programs, exclusive team member discounts, and the restaurant is generally closed on Thanksgiving and Christmas to allow team members to spend time with their families. For qualifying employees, benefits include a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance, and paid sick leave in qualifying jurisdictions.

This role is ideal for individuals with strong multitasking abilities who thrive in a fast-paced, team-oriented environment. Excellent communication skills and the capability to remain calm under pressure are essential. Candidates must be at least 18 years old and be willing to comply with the company's policies, dress code, and safety requirements. Having or obtaining a Food Handler's Card is required where applicable.

Choosing to join P.F. Chang's means becoming part of a passionate team dedicated to meaningful work, motivated by the purpose to celebrate life through food and family. The company encourages applicants to apply and become part of a respected establishment that offers a supportive work environment, valuable training, and promising career paths within the hospitality industry.