Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

The employer is a well-established restaurant chain recognized for its commitment to exceptional guest experiences and a vibrant workplace culture. With a mission centered around celebrating life, family, and food, this company prides itself on creating a welcoming environment for both patrons and employees alike. Known for its dynamic team and dedication to service excellence, the company offers both full-time and part-time positions, providing flexible scheduling to accommodate various lifestyles. Employees enjoy a supportive atmosphere with opportunities for growth, competitive pay, and a range of benefits that enhance work-life balance.

This particular role is for a Backwaiter, a pivotal position within the restaurant operations team. The Backwaiter plays a crucial part in ensuring smooth service by promptly delivering food to guests, assisting with dining room upkeep, and maintaining well-stocked service stations. This position demands excellent customer service skills, as interaction with guests is frequent and essential to delivering a positive dining experience. The Backwaiter is also tasked with supporting other restaurant functions such as beverage preparation, assisting with takeout orders, and occasionally helping with seating and greeting guests. The role offers paid on-the-job training, making it accessible to individuals with no prior experience. Employees in this position are valued team members who contribute directly to the restaurant's success and are encouraged to grow within the company through internal promotions.

Working as a Backwaiter offers a fast-paced, team-oriented environment that requires multitasking skills and the ability to stay calm under pressure. The job involves physical activity, including standing, bending, and lifting up to 30 pounds, making it suitable for energetic individuals who thrive in active work settings. The company emphasizes a culture of respect, communication, and adherence to safety procedures, ensuring a safe and positive work atmosphere.

In return for their efforts, Backwaiters receive various benefits. All team members have access to competitive wages, flexible schedules, paid training, discounted meals, and exclusive employee discounts. There is also a robust referral program to reward employees who help grow the team. Additionally, the restaurant closes on Thanksgiving and Christmas at most locations to allow staff to spend holidays with their families. For qualifying employees based on hours worked, benefits expand to include a 401(k) retirement plan and medical, dental, and vision insurance. Paid sick leave is also available in qualifying jurisdictions.

Overall, this Backwaiter position offers an excellent opportunity for individuals seeking to join a passionate team in the hospitality industry. Whether looking for a part-time role or a career path with advancement potential, candidates will find a company that values its employees and fosters a fulfilling work environment.

Job Requirements

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Possess or obtain a current Food Handler's Card, where applicable
  • Must be at least 18 years old

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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