Backwaiter

P.F. Chang's is a well-established and renowned American-based Asian-themed restaurant chain that has been delighting customers with its unique blend of traditional Chinese cuisine and modern American flavors. The company operates numerous locations across the United States and internationally, known for its high-quality dishes, exceptional customer service, and inviting dining atmosphere. P.F. Chang's has built a strong reputation as a respected player in the casual dining segment, continuously evolving to meet guest preferences and industry trends. With a focus on innovation and community, P.F. Chang's remains a preferred destination for guests seeking a distinctive dining experience that celebrates life, family, and food.

The Backwaiter role at P.F. Chang's is an essential position responsible for supporting restaurant operations by delivering food promptly and courteously to guests, maintaining dining room cleanliness, and assisting with service stations. This role offers an excellent opportunity for individuals who enjoy working in a dynamic, fast-paced team environment with a strong emphasis on customer service. Both full-time and part-time positions are available, catering to a diverse range of schedules. The pay rate begins at $12.14 per hour, plus tips, reflecting compensation based on experience. P.F. Chang's is committed to providing extensive on-the-job training as well as opportunities for career advancement, fostering a supportive and growth-oriented workplace culture.

Backwaiters play a vital role in ensuring that guests have a memorable dining experience by efficiently delivering food orders, maintaining cleanliness, supporting kitchen and front-of-house staff, and assisting with guest inquiries. In addition to food delivery, the position involves clearing and sanitizing tables, restocking service stations, operating kitchen equipment like coffee and iced tea machines, and managing POS systems. Candidates in this role must demonstrate flexibility, multitasking abilities, and excellent communication skills to thrive in the fast-paced environment typical of a busy restaurant. Responsibilities may also include greeting and seating guests, answering phones, packaging takeout orders, preparing beverages, and helping with responsible alcohol service.

P.F. Chang's emphasizes a team-oriented culture where every employee contributes to a welcoming and vibrant dining atmosphere. The company values passion, dedication, and a commitment to quality service, supporting team members through competitive pay, flexible scheduling, and comprehensive benefits. Furthermore, the company is proud to offer paid training, discounted meals, employee referral programs, and exclusive discounts, all designed to enhance the work experience for its employees. For qualifying team members, benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave are available, subject to eligibility and hours worked.

This position is ideal for individuals seeking entry into the hospitality industry, as no prior experience is required—training will be provided. Candidates must be at least 18 years old and possess or obtain a Food Handler's Card where applicable. Physical demands include the ability to stand, reach, bend, balance, and lift up to 30 pounds repeatedly throughout a shift. P.F. Chang's values individuals who remain calm under pressure, communicate effectively, and excel at multitasking. If you are motivated by meaningful work and want to be part of a passionate team dedicated to celebrating life, family, and food, P.F. Chang's invites you to apply immediately for full-time and part-time Backwaiter positions. The application process is ongoing, ensuring continuous hiring opportunities without fixed deadlines.