Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $3.89
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned casual dining restaurant chain known for its Asian cuisine, including Chinese and Pan-Asian-inspired dishes. Established with a commitment to quality ingredients, exceptional service, and a warm, inviting atmosphere, P.F. Chang's has become a favorite destination for guests seeking a memorable dining experience in a contemporary setting. The company operates numerous locations across the United States and internationally, with a dedication to creating a vibrant workplace culture where team members can thrive and grow. With a focus on teamwork, innovation, and guest satisfaction, P.F. Chang's consistently ranks as a top employer in the hospitality industry.

The position of Backwaiter at P.F. Chang's is an hourly role available for both full-time and part-time team members. This position offers a pay rate starting at $3.89 per hour plus tips, with the exact pay depending on the candidate's experience. The role is designed for individuals who enjoy a fast-paced environment and are passionate about delivering excellent customer service. As a Backwaiter, the individual will play a crucial role in supporting restaurant operations by ensuring that guests receive their food promptly and courteously. The Backwaiter assists in maintaining dining room cleanliness and organization of service stations, contributing directly to a smooth and enjoyable dining experience for every guest.

Key responsibilities include efficiently delivering food to guests, monitoring the expo line for timely service, clearing and sanitizing tables and floors, restocking service areas, and operating various kitchen and service equipment like coffee machines and POS systems. The role also involves interacting courteously with guests and supporting other front-of-house activities such as greeting guests, seating, answering phones, and packaging takeout orders when needed. Candidates do not require prior experience as comprehensive on-the-job training is provided, making it an excellent opportunity for those seeking to launch a career in the hospitality or restaurant industry.

P.F. Chang's values its team members and offers numerous benefits including competitive pay, flexible scheduling, opportunities for advancement through internal promotion, discounted meals, and an employee referral program. Certain benefits such as a 401(k) retirement plan and medical, dental, and vision insurance are available to qualifying team members based on hours worked. The company also respects employee work-life balance by closing most locations on Thanksgiving and Christmas. Working as a Backwaiter at P.F. Chang's is more than just a job; it's an opportunity to be part of a passionate community motivated by the purpose to Celebrate Life, Family, and Food. This role suits candidates who thrive in dynamic, team-oriented environments and who are committed to providing extraordinary guest experiences.

Job Requirements

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Strong multitasking skills
  • Excellent communication skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Ability to remain calm under pressure

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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