PF Changs logo

Backwaiter

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned upscale casual dining restaurant chain specializing in Asian cuisine with a focus on bold flavors and high-quality ingredients. Their blend of traditional and contemporary Asian-inspired dishes has made them a popular destination for guests seeking a memorable dining experience. Known for maintaining a warm and inviting atmosphere, P.F. Chang's emphasizes exceptional customer service and a team-oriented work environment to ensure each guest enjoys their visit thoroughly.

P.F. Chang's is currently expanding its footprint with the opening of a new location in Laredo, offering an exciting opportunity for those interested in hospitality and kitchen roles. The restaurant is hiring immediately for full-time and part-time hourly Backwaiter positions. This position plays a critical role in the day-to-day operations by supporting front-of-house activities and ensuring a smooth dining experience for all guests.

The Backwaiter role at P.F. Chang's is designed for both new entrants to the hospitality industry and experienced professionals looking to join a vibrant team. With a pay range starting at $2.13 per hour plus tips, this wage structure recognizes the importance of tips in overall compensation and incentivizes excellent service. The position boasts a multitude of benefits, including competitive pay, flexible schedules, paid on-the-job training, and opportunities for advancement through internal promotion. Employees also enjoy discounted meals, exclusive team member discounts, and an employee referral program.

This role involves multiple responsibilities that ensure a seamless dining service. A Backwaiter is primarily responsible for delivering food promptly and courteously to guests, assisting with the upkeep of dining areas, restocking service stations, and operating key kitchen equipment like coffee and iced tea machines. The role demands efficient multitasking abilities and the capacity to remain calm under pressure while communicating effectively with guests and team members alike.

P.F. Chang's offers a supportive environment where employees can thrive personally and professionally. Detailed training is provided on the job, making it an excellent opportunity for individuals without prior experience who wish to start a career in hospitality. Furthermore, qualifying team members have access to additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in qualifying jurisdictions. The restaurant is committed to fostering a culture that celebrates life, family, and food—values that resonate deeply throughout the team.

Working at P.F. Chang's is more than just a job; it is a chance to be part of a passionate community dedicated to delivering meaningful services and creating memorable guest experiences. The new Laredo location embodies this spirit and invites enthusiastic individuals to apply and embark on a fulfilling employment journey with the brand. Whether you are looking for part-time or full-time work, the Backwaiter position offers a dynamic, fast-paced work environment with excellent career growth potential.

Job Requirements

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler’s Card where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills
  • Excellent communication skills
  • Ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler’s Card where applicable
  • Strong multitasking skills
  • Excellent communication skills
  • Ability to remain calm under pressure
  • Ability to work effectively in a team-oriented environment

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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