PF Changs logo

Backwaiter

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $10.70
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American restaurant chain that specializes in Asian cuisine, offering a contemporary approach to Chinese food through a vibrant and festive dining experience. Established in 1993, P.F. Chang’s has grown to become a leader in the casual dining segment with a commitment to high-quality ingredients, exceptional service, and providing an enjoyable atmosphere for its guests. Known for its innovative menu, warm ambiance, and dedication to hospitality, P.F. Chang’s continuously strives to create memorable dining moments that celebrate life, family, and food. The company fosters a culture of inclusivity, respect, and teamwork, encouraging the growth and development of its employees through opportunities for advancement and ongoing training programs. With a focus on community involvement and excellence in service, P.F. Chang’s remains a preferred destination for guests seeking an authentic yet modern Asian dining experience. The company offers both full-time and part-time positions, providing flexible schedules and competitive pay based on experience, starting at $10.70 per hour plus tips.

The role of the Backwaiter at P.F. Chang’s is integral to the restaurant’s operation, ensuring that guests receive timely and courteous service that enhances their overall dining experience. This position supports the smooth functioning of the dining area by delivering food promptly to tables, assisting with cleanliness and maintenance, and helping maintain well-stocked service stations. A Backwaiter works closely with servers, kitchen staff, and management to coordinate service delivery, monitor the quality of food presentations, and address guest needs effectively. The position demands strong multitasking abilities, excellent communication skills, and the capacity to work efficiently in a fast-paced, team-oriented environment. It offers a valuable entry point for individuals interested in the hospitality industry, requiring no prior experience as comprehensive on-the-job training is provided. P.F. Chang’s emphasizes a positive workplace culture where team members are encouraged to grow professionally, enjoy employee discounts, and receive benefits such as medical, dental, and vision insurance for qualifying employees. Additionally, the company is committed to supporting its team with programs like a 401(k) retirement plan, paid sick leave where applicable, and exclusive team member perks. Working as a Backwaiter at P.F. Chang’s is more than just a job; it's a chance to become part of a community passionate about meaningful work and delivering outstanding guest experiences every day.

Job Requirements

  • Must be at least 18 years old
  • no prior experience required
  • possess or obtain a current Food Handler’s Card where applicable
  • ability to stand reach bend balance and lift objects up to 30 lbs repeatedly during a shift
  • strong multitasking skills and ability to work in a fast-paced team environment
  • excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • Ability to stand reach bend balance and lift objects up to 30 lbs repeatedly during a shift
  • strong multitasking skills and ability to work effectively in a fast-paced team-oriented environment
  • excellent communication skills and ability to remain calm under pressure
  • possess or obtain a current Food Handler’s Card where applicable
  • must be at least 18 years old
  • no prior experience required training is provided

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • monitor the expo line and run trays of food for dine-in
  • assist guests with any questions
  • clear and sanitize tables seating and floors according to restaurant standards
  • retrieve and transport dirty dishes to the dishwashing station
  • restock and clean service stations as needed
  • operate kitchen equipment such as coffee machines iced tea machines and POS systems
  • interact courteously with guests and notify managers of quality or service concerns
  • follow company policies dress code and safety procedures
  • assist with greeting seating guests answering phones and packaging takeout orders when necessary
  • support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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