Backwaiter

P.F. Chang's is a renowned American-based upscale casual dining restaurant chain featuring Asian-themed dishes and exceptional guest experiences. Established with a passion for celebrating life, family, and food, P.F. Chang's has built a reputation for delivering high-quality ingredients in a vibrant atmosphere that showcases the best of Asian cuisine with a modern twist. As a leader in the restaurant industry, P.F. Chang's emphasizes not only delicious food but also memorable dining experiences, supported by a team-oriented culture and a strong commitment to its employees. The company values its workforce by fostering a positive work environment that encourages growth, learning, and advancement from within.

The role of a Backwaiter at P.F. Chang's is essential to the smooth operation of the restaurant's service floor. A Backwaiter supports the dining room servers by ensuring timely delivery of food to guests, maintaining the cleanliness and organization of service stations, and assisting with various guest service tasks. The position is ideal for individuals who thrive in fast-paced settings, have excellent multitasking abilities, and are committed to providing excellent customer service. The Backwaiter works closely with the entire restaurant team to create a welcoming and efficient dining environment where guests enjoy exceptional meals and a first-rate service experience.

This position is available for both full-time and part-time hourly roles with a pay range starting at $10.98 per hour plus tips, dependent on experience. P.F. Chang's offers comprehensive training for new hires, meaning no prior experience is required. The team member will receive on-the-job training to ensure they are well-prepared for their responsibilities and are confident in handling various tasks. The role also offers flexible scheduling options, making it suitable for individuals balancing other commitments such as school or family.

Being a Backwaiter at P.F. Chang's comes with a variety of benefits aimed at supporting and rewarding the team. All team members enjoy competitive pay, employee discounts, and opportunities for advancement, reflecting the company’s philosophy to promote from within. Additional incentives include paid training, flexible schedules, and the unique benefit of being closed on Thanksgiving and Christmas at most locations, allowing employees to spend quality time with their families. For qualifying team members, healthcare benefits such as medical, dental, and vision insurance are available, along with a 401(k) retirement plan based on hours worked and paid sick leave in qualifying jurisdictions.

This role requires individuals to be proactive, friendly, and efficient in delivering food and clearing tables to maintain the dining area's cleanliness standards. Backwaiters also aid in operating kitchen equipment including coffee and iced tea machines and the point of sale system when necessary. Interaction with guests is a key part of the role, ensuring their needs are met promptly and courteously while maintaining communication with managers to uphold high-quality service standards. Overall, the Backwaiter position is an excellent entry-level opportunity to join an industry-leading restaurant brand where employees can grow their careers while contributing to memorable dining experiences for every guest.