Backstage Catering Captain | Part-Time | Dr. Phillips Center for the Performing Arts
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k)
401(k) matching
flexible schedule
Professional Development
Employee Discounts
Paid Time Off
Health Insurance
Job Description
Oak View Group (OVG) is a premier global leader specializing in premium live entertainment infrastructure and services. Founded in 2015, OVG has rapidly ascended to become a powerhouse within the live entertainment industry, offering a comprehensive platform that spans venue development, management, hospitality, and sponsorship sales. The company proudly manages a diverse portfolio, including seven world-class owned venues and a distinguished client roster consisting of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This expansive reach enables OVG to set industry standards and deliver unforgettable experiences to audiences worldwide.
As a company committed to innovation and excellence, Oak View Group operates at the forefront of transforming the live event landscape by integrating technology, cutting-edge venue management, and top-tier hospitality services. Employees at OVG are part of a dynamic team dedicated to delivering seamless event execution that exceeds expectations. This is reflected not only in the services offered but also in the company culture, which emphasizes inclusivity, diversity, and professional growth.
The Backstage Catering Captain role at Oak View Group is a vital position within the live entertainment ecosystem, focused on ensuring exceptional hospitality services for touring artists and their crews. Reporting to the Backstage Catering Manager, the Backstage Catering Captain supports all pre-show planning and orchestrates the day-of-show backstage catering operations across various performing arts venues. This includes adhering strictly to hospitality riders, Banquet Event Orders (BEOs), and production specifications to meet the exacting standards of high-profile clients.
In this role, the Backstage Catering Captain plays a critical leadership part in the seamless execution of backstage catering needs—ranging from meal preparation and buffet service to dressing room setup and hospitality area maintenance. The individual is responsible for ensuring that all catering zones are well-stocked, organized, and compliant with food safety and responsible alcohol service policies. One of the unique challenges of this position involves anticipating and swiftly resolving any issues that arise during live events, maintaining professionalism and composure in high-pressure, fast-paced environments.
This role offers an hourly wage ranging from $22.00 to $25.00 and includes part-time benefits such as a 401(k) savings plan with matching contributions. It is an excellent opportunity for individuals passionate about live entertainment, hospitality, and team leadership, who thrive in a collaborative, service-oriented environment. Flexibility is key, as the position involves working long days, early mornings, late evenings, weekends, and holidays, in alignment with the demanding schedules of live event production.
Oak View Group is also deeply committed to diversity, equity, and inclusion as foundational pillars driving innovation and excellence. The organization believes that a diverse workforce enriches client services and fosters an environment where all employees can thrive. As such, OVG is an equal opportunity employer committed to providing a workplace free from discrimination and ensuring equal access to opportunities for all qualified candidates regardless of protected characteristics.
As a company committed to innovation and excellence, Oak View Group operates at the forefront of transforming the live event landscape by integrating technology, cutting-edge venue management, and top-tier hospitality services. Employees at OVG are part of a dynamic team dedicated to delivering seamless event execution that exceeds expectations. This is reflected not only in the services offered but also in the company culture, which emphasizes inclusivity, diversity, and professional growth.
The Backstage Catering Captain role at Oak View Group is a vital position within the live entertainment ecosystem, focused on ensuring exceptional hospitality services for touring artists and their crews. Reporting to the Backstage Catering Manager, the Backstage Catering Captain supports all pre-show planning and orchestrates the day-of-show backstage catering operations across various performing arts venues. This includes adhering strictly to hospitality riders, Banquet Event Orders (BEOs), and production specifications to meet the exacting standards of high-profile clients.
In this role, the Backstage Catering Captain plays a critical leadership part in the seamless execution of backstage catering needs—ranging from meal preparation and buffet service to dressing room setup and hospitality area maintenance. The individual is responsible for ensuring that all catering zones are well-stocked, organized, and compliant with food safety and responsible alcohol service policies. One of the unique challenges of this position involves anticipating and swiftly resolving any issues that arise during live events, maintaining professionalism and composure in high-pressure, fast-paced environments.
This role offers an hourly wage ranging from $22.00 to $25.00 and includes part-time benefits such as a 401(k) savings plan with matching contributions. It is an excellent opportunity for individuals passionate about live entertainment, hospitality, and team leadership, who thrive in a collaborative, service-oriented environment. Flexibility is key, as the position involves working long days, early mornings, late evenings, weekends, and holidays, in alignment with the demanding schedules of live event production.
Oak View Group is also deeply committed to diversity, equity, and inclusion as foundational pillars driving innovation and excellence. The organization believes that a diverse workforce enriches client services and fosters an environment where all employees can thrive. As such, OVG is an equal opportunity employer committed to providing a workplace free from discrimination and ensuring equal access to opportunities for all qualified candidates regardless of protected characteristics.
Job Requirements
- High school diploma or equivalent
- Experience in catering or related hospitality field preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Food safety and responsible alcohol service certification (or willingness to obtain)
- Strong communication skills
- Ability to work independently with minimal supervision
- Ability to remain calm and professional in high-pressure environments
- Highly organized and detail oriented
- Proficient with basic computer applications
- Ability to lift and carry catering supplies and equipment
- Commitment to uphold company policies and values
Job Qualifications
- Experience in catering, hospitality, events, or live entertainment preferred
- Flexible availability, including long days, early mornings, late evenings, weekends, and holidays based on business need
- Punctual with consistent and reliable attendance
- Must be able to maintain composure and professionalism around high profile artists
- Strong leadership and communication skills, with the ability to communicate effectively with touring personnel and team members
- Highly organized with strong attention to detail
- Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Food Safety Certification and Responsible Alcohol Service Certification required (or willingness to obtain)
Job Duties
- Assist with pre-show planning by reviewing hospitality riders, helping create estimates, and gathering necessary supplies
- Oversee and perform day-of-show backstage catering setup, service, and breakdown, including buffets, dressing room setups, bus stock, and related hospitality areas
- Read, interpret, and follow Banquet Event Orders (BEOs) and hospitality riders
- Ensure all artist and crew hospitality requirements are fulfilled according to production riders and event specifications
- Maintain a clean, organized, and well-stocked catering and hospitality area at all times
- Lead by example with a positive, professional, and service-oriented attitude
- Coordinate with the head chef, production managers, and venue staff to execute catering timelines accurately and efficiently
- Create menu cards with all dietary restrictions and allergies
- Anticipate needs and troubleshoot issues quickly during live event timelines
- Adapt to shifting priorities, remaining calm and effective under pressure
- Work independently with minimal supervision
- self-governed and self-motivated
- Apply strong organizational, time-management, and multi-tasking skills to support all backstage catering operations
- Demonstrate a basic understanding of catering operations, hospitality needs, and backstage event support
- Comply with all food safety and responsible alcohol service policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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