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Backroom Retail Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.75 - $13.25
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a globally recognized leader in the off-price retail industry, operating a dynamic portfolio of brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX Companies offers an environment rich with opportunities for growth, learning, and achievement across its four global Home Offices, Distribution Centers, and thousands of retail stores worldwide. The company fosters a vibrant culture that values diversity, promotes collaboration, and prioritizes employee development to empower team members at every level of the organization. With a commitment to operational excellence and customer satisfaction, TJX Companies not only serves millions of customers but also creates meaningful career paths for its associates. \n\nThis specific role is based at a TJ Maxx retail store located at 8525 Rockwell Ave, Oklahoma City, OK, and is a part-time position with a competitive starting pay range from $12.75 to $13.25 per hour, depending on the candidate's relevant skills, qualifications, and experience. The position centers on delivering an outstanding customer experience that aligns with the company’s customer experience principles and operational standards. It involves engaging directly with customers to ensure high levels of satisfaction, maintaining a clean and organized store environment, and following established merchandise and loss prevention procedures. Employees may be cross-trained to work in various areas of the store, supporting diverse operational needs and contributing to a positive, respectful, and productive store culture. \n\nThe role requires individuals who are proactive and possess excellent communication skills, a strong attention to detail, and the ability to multi-task efficiently in a fast-paced retail environment. Duties include accurately processing purchases and returns, promoting company credit and loyalty programs, maintaining merchandising standards, participating in store recovery, and adhering to all labor laws and company policies. The position also emphasizes teamwork, safety awareness, and shrink reduction programs to uphold the store’s operational integrity. Associates are encouraged to accept constructive feedback and contribute to continuous improvement efforts within the store. This opportunity is ideal for individuals seeking a supportive work environment that values integrity, honesty, and respect while offering the chance to grow within a reputable retail company.

Job Requirements

  • High school diploma or equivalent
  • excellent customer service skills
  • ability to work a flexible schedule including evenings, weekends, and holidays
  • strong communication and organizational skills
  • ability to multi-task and respond to unexpected situations
  • physical capability to lift heavy objects with or without accommodation
  • ability to work collaboratively with team members and supervisors
  • prior retail customer service experience preferred

Job Qualifications

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day
  • maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • provides and accepts recognition and constructive feedback
  • adheres to all labor laws, policies, and procedures
  • supports and participates in store shrink reduction goals and programs
  • participates in safety awareness and maintains a safe environment
  • other duties as assigned

Job Criteria

Experience

No experience required


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