Back of House Manager

Chick-fil-A is a leading fast-food restaurant chain renowned for its exceptional customer service, high-quality food, and commitment to community values. As one of the most recognized brands in the quick-service industry, Chick-fil-A operates with a culture deeply rooted in their core values such as integrity, excellence, and a strong focus on servant leadership. The company culture fosters an inclusive, positive, and collaborative work environment where team members are encouraged to grow professionally and personally. It is also known for its family-friendly policies including being closed on Sundays, and its dedication to supporting local communities through charitable efforts and team development. Many Chick-fil-A locations are independently owned and operated by franchisees who take pride in investing in their team members and the local community, ensuring that each restaurant maintains a cohesive atmosphere that prioritizes both employee and guest satisfaction.

The Back of House Manager role at Chick-fil-A is a critical leadership position responsible for overseeing the operational performance of the kitchen and food preparation areas. This role demands a strong commitment to food safety, operational excellence, and team development, making it appealing to individuals who thrive in a fast-paced environment and enjoy leading by example. The Back of House Manager leads and supports shifts in accordance with the company’s business goals and operational standards, ensuring that every team member adheres to the company’s Recipe for Service principles. This manager acts as both a hands-on leader and coach, actively participating in food preparation while also mentoring team members and setting a positive tone for each shift.

A key component of this role includes maintaining the highest standards of food safety and quality, preparing and presenting food in a timely and efficient manner, and ensuring the kitchen area remains clean and orderly throughout the shift. The manager is responsible for training new hires, managing kitchen inventory, supervising daily operations, and effectively communicating with team members and restaurant leadership. The Back of House Manager demonstrates strong character, a strong work ethic, and a servant’s heart — qualities that align perfectly with the Chick-fil-A culture.

This position offers both full-time and part-time opportunities, with competitive hourly pay ranging from $16.00 to $20.00. Team members benefit from flexible scheduling, including days, nights, and weekend shifts, and enjoy the unique experience of working in a highly structured, supportive restaurant environment. Additionally, employees receive training from experienced Operators and restaurant leaders, providing intentional growth and development opportunities to help team members reach their professional goals. Scholarship opportunities are also available to assist with further education.

Overall, joining Chick-fil-A as a Back of House Manager provides a meaningful career path in the food service industry, combining operational leadership with personal development in a community-focused, values-driven company.