Chick-fil-A logo

Back of House (Kitchen) Shift Leader

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Health Insurance
401(k) matching
Referral program
employee discount
Paid training
Bonus Pay

Job Description

Chick-fil-A is a well-established and highly respected fast-food restaurant chain known for its exceptional customer service and high-quality food. Operated mostly by independent, franchised business owners, each Chick-fil-A restaurant maintains a strong commitment to community involvement and team member development. The company values creating a positive working environment focused on leadership growth, teamwork, and delivering signature Chick-fil-A service. Chick-fil-A emphasizes a welcoming atmosphere where team members gain valuable life skills and professional experience beyond typical restaurant roles. Its unique approach includes family-friendly schedules, with restaurants closed on Sundays, and competitive pay that reflects its dedication to valuing employees. The culture fosters intentional growth, regular training, and scholarship opportunities to support personal and career advancements.

The Back of House Shift Leader role at Chick-fil-A is much more than a kitchen position. It is a leadership role designed for individuals who thrive in a fast-paced, high-performance environment. This full-time position involves overseeing all kitchen operations during a shift, ensuring that every dish leaving the kitchen meets Chick-fil-A's rigorous food quality and safety standards. The Shift Leader is entrusted with leading and coaching kitchen staff in real time, managing throughput and speed during peak hours, and maintaining a disciplined and collaborative team culture. As the person owning the kitchen during the shift, the Shift Leader sets positions, adjusts staffing as needed, and ensures the team upholds the restaurant's commitment to excellence. Working under an experienced Owner/Operator, the role provides an invaluable opportunity for hands-on learning, leadership development, and the chance to contribute meaningfully to customer satisfaction. Team members in this position benefit from bonus pay, flexible scheduling, health insurance, 401(k) matching, paid training, and other competitive benefits. This role requires someone detail-oriented who enjoys a dynamic, team-centered work environment, and is willing to take on challenges while modeling Chick-fil-A's values and high standards.

Job Requirements

  • No education required
  • Willing and able to work a flexible schedule including weekends, holidays, day and night shifts
  • Ability to lift and carry 20-50 lbs regularly
  • Ability to stand for long periods of time
  • Positive attitude
  • Strong work ethic
  • Team player
  • Ability to operate in a fast-paced environment

Job Qualifications

  • Consistent and reliable
  • Cheerful and positive attitude
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Able to work well independently and within a team

Job Duties

  • Execute at a high level during peak volume
  • Ensure every item meets food quality and safety standards
  • Lead from the line providing real-time coaching
  • Set positions and adjust staffing during the shift
  • Foster a culture of discipline and teamwork
  • Drive efficient shift execution
  • Maintain a positive work environment

Job Criteria

Experience

No experience required


Job Location

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