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Back Bay Social Club logo

Back Bay Social - General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive salary
health benefits
Opportunity to grow within a respected restaurant group
a collaborative team environment

Job Description

Back Bay Social is a vibrant and dynamic restaurant located in one of Boston's most bustling neighborhoods. Renowned for its great food, craft cocktails, and lively social atmosphere, Back Bay Social has established itself as a premier dining destination that draws locals and visitors alike. The restaurant prides itself on creating memorable experiences through exceptional hospitality and a high-energy environment that encourages guests to relax, socialize, and enjoy the finest culinary and beverage offerings. With a strong commitment to quality and guest satisfaction, Back Bay Social continues to build a loyal customer base and a respected reputation within Boston's competitive... Show More

Job Requirements

  • Experience as a general manager or assistant general manager in a restaurant setting
  • Strong leadership and team-building skills
  • Ability to work in a fast-paced, high-volume environment
  • Excellent communication and interpersonal abilities
  • Financial acumen related to labor and cost control
  • Hands-on management style
  • Commitment to maintaining high standards of guest service

Job Qualifications

  • Proven experience as a general manager or strong assistant general manager
  • Demonstrated leadership in a fast-paced, high-volume restaurant environment
  • Excellent communication and interpersonal skills
  • Strong organizational and financial management skills
  • Ability to build and lead teams effectively
  • Passion for hospitality and guest satisfaction
  • Experience working closely with culinary teams to enhance service delivery

Job Duties

  • Lead all front-of-house operations with a strong, visible presence on the floor
  • Build, train, and develop a high-performing team
  • Drive a culture of hospitality, accountability, and consistency
  • Partner with the culinary team to execute service at a high level
  • Manage scheduling, labor, and cost controls
  • Maintain and elevate guest experience standards
  • Handle hiring, coaching, and performance management
  • Ensure smooth day-to-day operations while planning for long-term success

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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