
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee wellness programs
Job Description
Graton Resort & Casino, located in Rohnert Park, California, is a premier gaming, hospitality, and entertainment destination known for offering a luxurious and memorable experience to all its guests. Set amidst the scenic beauty of Sonoma County wine country, the resort features a wide array of amenities including a casino, multiple dining venues, a hotel, and event spaces. With a commitment to exceptional customer service and high-quality entertainment, Graton Resort & Casino prides itself on redefining hospitality in the region. They emphasize a welcoming atmosphere where guests can enjoy world-class amenities seamlessly paired with attentive and personalized service.
The AYA Rooftop Restaurant Server position is a vital role within the resort’s dining operations, particularly focusing on delivering an exceptional dining experience in a high-end restaurant setting. The server will be responsible for attending to guests with attentiveness and professionalism, ensuring every visit to the restaurant is memorable. This position requires someone who is knowledgeable about the menu, including seasonal items and wine pairings, and who can provide thoughtful recommendations to enhance the guest dining experience. Servers will be expected to take accurate orders, deliver food and beverages promptly, and maintain coordination between the front-of-house team and kitchen staff to uphold the restaurant’s standard of excellence.
In addition to excellent service skills, the role demands a polished demeanor with the ability to anticipate guest needs and respond to requests efficiently. The ideal candidate will have a keen attention to detail, strong communication skills, and a passion for hospitality. This role is integral to supporting the Graton Resort & Casino’s mission of providing world-class hospitality and ensuring that all guests receive personalized, attentive service in a refined dining environment. The employment type is full-time and offers competitive compensation alongside employee benefits designed to support health, well-being, and work-life balance. This position promises an exciting opportunity for food service professionals looking to grow within a dynamic and prestigious resort environment.
The AYA Rooftop Restaurant Server position is a vital role within the resort’s dining operations, particularly focusing on delivering an exceptional dining experience in a high-end restaurant setting. The server will be responsible for attending to guests with attentiveness and professionalism, ensuring every visit to the restaurant is memorable. This position requires someone who is knowledgeable about the menu, including seasonal items and wine pairings, and who can provide thoughtful recommendations to enhance the guest dining experience. Servers will be expected to take accurate orders, deliver food and beverages promptly, and maintain coordination between the front-of-house team and kitchen staff to uphold the restaurant’s standard of excellence.
In addition to excellent service skills, the role demands a polished demeanor with the ability to anticipate guest needs and respond to requests efficiently. The ideal candidate will have a keen attention to detail, strong communication skills, and a passion for hospitality. This role is integral to supporting the Graton Resort & Casino’s mission of providing world-class hospitality and ensuring that all guests receive personalized, attentive service in a refined dining environment. The employment type is full-time and offers competitive compensation alongside employee benefits designed to support health, well-being, and work-life balance. This position promises an exciting opportunity for food service professionals looking to grow within a dynamic and prestigious resort environment.
Job Requirements
- High school diploma or equivalent
- Previous food service experience preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Customer service orientation
- Proficiency in POS system use
- Able to work flexible shifts including evenings and weekends
- Must adhere to health and safety regulations
Job Qualifications
- High school diploma or equivalent
- Previous experience as a restaurant server preferred
- Strong knowledge of food and beverage menus especially seasonal items and wine pairings
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Proficiency with POS systems
- Ability to maintain a professional and polished demeanor
- Team player with a customer-focused attitude
Job Duties
- Redefine hospitality by promoting company values
- Perform responsibilities according to company standards, policies, and procedures
- Maintain in-depth knowledge of food and beverage offerings
- Follow departmental steps of service consistently
- Take accurate food and beverage orders including recommendations for seasonal menu items and wine pairings
- Proficiently use the POS system
- Deliver food and beverages promptly with correct presentation
- Provide attentive, friendly, and personalized service
- Maintain organized and clean dining and service areas
- Anticipate guest needs and address concerns quickly
- Communicate with kitchen staff to ensure smooth service
- Process payments accurately following company procedures
- Adhere to health, safety, and sanitation standards
- Assist with dining area setup and breakdown
Job Criteria
Experience
No experience required
Job Location
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